Microsoft Office
Pelise Harris
Dallas,TX
Summary
Proven Merchandiser with a track record of enhancing product visibility and sales at Home Depot through expert stock replenishment and visual merchandising. Adept at fostering vendor relations and skilled in Adobe Photoshop, I boost promotional planning and display installations. My friendly demeanor and strong organizational skills contribute to a positive shopping environment, achieving a significant increase in customer satisfaction.
Overview
2001
2001
years of professional experience
Work History
Merchandiser
Home Depot
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
Merchandiser
Family Dollar
Executive Housekeeper
La Quinta Inn & Suites In
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
- Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
- Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
- Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
- Collaborated with hotel management to address guest concerns, improving overall guest experience and retention rates.
- Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
- Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
- Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
- Established productive relationships with vendors to ensure timely delivery of quality products and services.
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
- Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
- Implemented eco-friendly practices within the department, reducing environmental impact and increasing sustainability efforts.
- Streamlined weekly cleaning schedule for Number employees.
- Improved employee retention rates through effective communication, feedback mechanisms, and recognition programs.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
- Implemented innovative solutions for common housekeeping challenges, resulting in increased efficiency and reduced operational costs.
- Continuously updated knowledge of industry trends and best practices to ensure the hotel''s housekeeping services remained competitive in the market.
- Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Ensured strict adherence to safety guidelines by regularly reviewing procedures with staff members and conducting safety drills.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Hang, cleaned and rehung draperies to maintain freshness.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
Shirt Presser
Daves Laundry
- Followed safety protocols while operating machinery.
- Upheld company standards of hygiene and cleanliness, keeping the workspace free of dirt or debris that could harm garments during the pressing process.
- Expedited orders for timely delivery with efficient shirt pressing techniques.
- Ensured customer privacy by properly tagging finished garments with identification numbers instead of names or other personal information.
- Streamlined workflow by organizing garments systematically according to pressing order or type of fabric involved in each task.
- Contributed to a positive work culture by showing respect for all team members, open communication, and a willingness to assist others as needed.
- Reduced garment damage by properly sorting and inspecting clothes before pressing.
- Mastered multiple types of press machines, becoming proficient in their operation for quick adaptability as needed.
- Resolved customer concerns or complaints with professionalism and empathy, striving to find solutions that met both the client''s needs and company standards.
- Contributed to a positive team atmosphere, collaborating with colleagues to streamline the shirt pressing process.
- Supported staff training initiatives, sharing knowledge with new hires to promote best practices within the team.
- Actively participated in ongoing learning opportunities regarding industry trends, new equipment technology, and advanced techniques for improved shirt pressing results.
- Consistently met daily quotas, pressing large volumes of shirts efficiently and accurately.
- Improved customer satisfaction by consistently delivering neatly pressed and wrinkle-free shirts.
- Assisted in inventory management tasks such as receiving shipments of new supplies or restocking depleted items as necessary for seamless operations.
- Maintained a clean and orderly workspace, promoting a safe work environment.
- Demonstrated professionalism through punctuality, reliability, and adherence to dress code policies at all times while at work.
- Prioritized urgent orders, ensuring timely completion without compromising on quality standards.
- Completed special requests or customizations from customers, showcasing attention to detail and commitment to excellence.
- Enhanced productivity by maintaining well-functioning equipment through regular maintenance checks and prompt repairs when needed.
- Increased repeat business by providing exceptional quality in pressed garments for satisfied customers.
- Operated steam, hydraulic or other pressing machines to remove wrinkles from garments and flatwork items.
- Adhered to safety guidelines and closely followed equipment instructions to prevent accidents and garment damage.
- Hung, folded and packaged finished articles to deliver to customers.
- Collaborated effectively with other pressers to efficiently complete large orders, satisfy customers and promote loyalty.
- Spotted stains before pressing clothing and used appropriate cleaning tools and products to remove spots.
- Assessed garments and fabric closely to identify correct pressing equipment and temperatures needed to remove wrinkles.
- Volunteered to assist seamstress with last-minute alterations, helping complete high-value, demanding jobs.
- Straightened, smoothed or shaped materials to prepare for pressing.
- Maintained calm composure in stressful and hot working conditions while standing for long periods of time.
- Handled and pressed bridal gowns, evening dresses and sports jackets to meet customer needs.
Waitress
Sam's Southern Eatery
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise pallets to move in warehouse.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Updated merchandise pricing to match new values and special promotional rates.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Picked and packed order items.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Created and enforced detailed organization processes to increase quality and service standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Worked with customers to pack items according to specific desires and requirements.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Stocker
Big Lots
09.1999 - 05.2000
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise pallets to move in warehouse.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Updated merchandise pricing to match new values and special promotional rates.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Picked and packed order items.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Created and enforced detailed organization processes to increase quality and service standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Worked with customers to pack items according to specific desires and requirements.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Education
Bachelor's -
University of Phoenix
Tempe, AZ10.2026
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Active listener
- Merchandise planning
- Visual merchandising
- Store maintenance
- Pricing and signage updates
- Sales techniques
- Product inventory counts
- Vendor relations
- Pricing controls
- Retail sales professional
- Planogram design
- Customer relationship management (CRM)
- Window displays
- Markdown procedures
- Space planning
- Pricing strategy
- Promotional planning
- Cost analysis
- Trend identification
- Supplier audits
- Expert in adobe photoshop
- POS systems
- Fashion industry awareness
- Plan-o-gram implementation
- Display signage
- Retail
- Visual display installations
- Creative with adobe InDesign
- Floor set design
- Fixture placement
- Retail buying
- Merchandising trends
- Brand presentations
- Visual displays
- Stock control
- Product recovery
- In-store support
- Category management
- POS
- Time management
- Multitasking
- Customer service
- Product knowledge
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Critical thinking
- Team collaboration
- Laptop and mobile device use
- Multitasking Abilities
- Decision-making
- Quality assurance
- Product expertise
- Overstock management
- Task prioritization
- New display creation
- Active listening
- Display model assembly
- Idea brainstorming
- Staff training
- Originality and creativity
- Work documentation
Certification
- First Aid, CPR, AED Certification - American Red Cross.
- [State] Driver's License
- Microsoft Office Specialist (MOS) Certification
- Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Writers Work
Work Preference
Work Type
Part TimeFull TimeGig WorkWork Location
RemoteHybridQuote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Software
PowerPoint
Windows
Languages
English
Professional Working
Interests
Writing
Reading
Watch movies
Listening to music
Shopping
Cooking
Timeline
Stocker
Big Lots
09.1999 - 05.2000
Merchandiser
Home Depot
Merchandiser
Family Dollar
Executive Housekeeper
La Quinta Inn & Suites In
Shirt Presser
Daves Laundry
Waitress
Sam's Southern Eatery
Bachelor's -
University of Phoenix
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