Pellegrino Marro
Tampa
Summary
Dedicated Class B Truck Driver with a clean driving record and strong customer service skills, honed at American Metals Supply. Proven ability to enhance delivery efficiency through effective route optimization and load securing. Committed to safety and compliance with DOT regulations, while building lasting client relationships through professionalism and dependability.
Overview
20
20
years of professional experience
Work History
Class B Truck Driver 30ft Box Truck
American Metals Supply
05.2018 - Current
- Strengthened team collaboration by participating in regular driver meetings to discuss best practices and areas for improvement.
- Assisted warehouse personnel with inventory management tasks, including organization and restocking of items as needed.
- Collaborated with dispatchers to ensure timely communication of any delays or changes in delivery schedules.
- Completed daily maintenance checks on assigned vehicles to ensure optimal performance during deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS technology and mapping software.
- Utilized defensive driving techniques to minimize accidents or damage to cargo during transport.
- Provided exceptional customer service, addressing concerns and answering questions about delivered goods.
- Developed strong relationships with clients through consistent professionalism, punctuality, and effective communication skills.
- Ensured compliance with all applicable local, state, and federal regulations related to commercial vehicle operation and cargo transportation.
- Managed accurate paperwork for each delivery, ensuring proper documentation of transactions and signatures.
- Loaded and unloaded trucks safely, using appropriate equipment such as pallet jacks and hand trucks.
- Conducted thorough pre-trip inspections, identifying potential vehicle issues before starting the route.
- Maintained a clean driving record, ensuring the highest level of safety for both passengers and cargo.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
Class B Truck Driver Local/long Distance
Unlimited Moving
05.2010 - 05.2018
- Managed emergency situations calmly under pressure, effectively using problem-solving skills to find safe solutions without compromising deadlines or quality of service provided.
- Ensured customer satisfaction through timely deliveries and professional interactions with clients.
- Provided excellent customer service during pickups and deliveries, addressing client concerns promptly and professionally.
- ompleted all required documentation, including logs and reports, accurately and promptly to maintain compliance with local, state, and federal regulations.
- Assisted in loading and unloading cargo, utilizing proper lifting techniques to prevent injury and minimize product damage.
- trengthened relationships with clients by providing punctual and courteous service during deliveries, resulting in positive customer feedback and increased repeat business.
- Handled fragile items carefully during transport, preventing damage while preserving the integrity of products delivered to customers.
- Completed accurate paperwork for each delivery, maintaining clear communication with customers and management regarding any discrepancies or delays.
- Maintained high safety standards, consistently completing thorough vehicle inspections before and after shifts.
- Participated in ongoing training programs to stay current on industry best practices and maintain Class B CDL certification.
- Demonstrated exceptional knowledge of DOT regulations, maintaining a clean driving record with no violations.
- Operated specialized equipment such as pallet jacks or hand trucks safely for efficient cargo handling at pickup/drop-off locations.
- Utilized GPS technology for efficient navigation, minimizing travel times while maximizing fuel economy.
- Conducted routine maintenance checks on the truck''s mechanical systems, identifying potential issues early for prompt resolution by authorized technicians.
- Skilled driving in poor weather conditions.
- Maintained clean driving record, adhering to State laws and safety standards.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
- Kept vehicles well maintained and clean for pleasant passenger experiences.
- Skilled in operation of automatic and standard transmission vehicles.
- Demonstrated level-headedness in emergency situations involving passengers or vehicles.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
Truck Driver No CDL 26ft Box Truck or Less
Suncoast Moving & Storage
05.2007 - 05.2010
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
Truck Driver Non CDL 26ft Box Truck or Less
St Vincent De Paul Thrift Shop
04.2005 - 05.2007
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
Education
High School Diploma - History, English, Algebra, Chemistry
Shore Regional High School
West Long Branch, NJ06.1996
Skills
- Air brake endorsement
- Health and safety awareness
- Safe driving practices
- Customer service
- Weather conditions adaptation
- Pallet jack operation
- Vehicle inspection
- DOT regulations compliance
- Load securing
- Teamwork and collaboration
- Safe driving
- Loading and unloading
- Excellent communication
- Heavy lifting
- Clean driving record
- Physical strength
- Dependable and cooperative
- Relationship building
- Health and safety
- Customer relations
- Assisting customers
- Load inspection
I have never called out sick in the 7 years I have worked for American Metals Supply.
I am the only driver American Metals Supply has that does not use a helper for larger deliveries. These deliveries require lifting & moving very heavy materials from up to 32 feet to 40 feet in length.. I am a rare person at heart who likes hard work & I do not like to miss work. The 30 ft box truck has a small window in the attic that opens for the longer lengths of 32 to 40 ft material to stick out of the front of the truck. This is why the class B CDL is required, plus the bigger truck of 30 ft past the normal 26 ft.
I only missed 1 day of work in the 8 years I worked for Unlimited Moving due to food poisoning.
I am a really healthy person that rarely gets sick or misses work. When I worked for Unlimited Moving I was without the class B CDL in my first few years working locally. Then I got the class B CDL & worked locally, but more out of state going into eastern & central time zones as far as Chicago Illinois. & Michigan in central to northeast New England areas such as New Hampshire & Rhode Island. I drove a class B box truck with 2 sleepers inside, sleeping at truck stops & rest areas, pulling a smaller class B trailer allowing up to 10k lbs additional to be pulled from behind. For the most part & most consistently, this was the last time I drove a stick shift which had 10 gears going back 9 to 10 yrs ago. American Metals did have 1 stick shift truck I drove in my first yr or 2 of work, but they eventually did away with it & went to all automatic transmission trucks. It was only a 6 gear or 6 speed stick shift.
Suncoast experience
I worked only locally in the state of Florida, but I went as far as Miami & Pensacola driving a 26 ft box truck or less.
St Vincent De Paul
When I was at St Vincent De Paul, I drove a smaller box truck of 24 ft or less, picking up donations of clothing & furniture in the Ruskin & Sun City Florida areas. Then bringing it to the Ruskin thrift store to put on display for sale or to be give away at discount to the less fortunate.
Timeline
Class B Truck Driver 30ft Box Truck
American Metals Supply
05.2018 - Current
Class B Truck Driver Local/long Distance
Unlimited Moving
05.2010 - 05.2018
Truck Driver No CDL 26ft Box Truck or Less
Suncoast Moving & Storage
05.2007 - 05.2010
Truck Driver Non CDL 26ft Box Truck or Less
St Vincent De Paul Thrift Shop
04.2005 - 05.2007
High School Diploma - History, English, Algebra, Chemistry
Shore Regional High School
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