Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Pendora S. Faga

North Las Vegas,NV

Summary

20+ years in customer success, janitorial, and hotel management?

A person who has a passion for creating a culture of customer excellence in the workplace?

Has the ability to organize workload to provide reliable follow-through and meet timeless/deadlines for managers and your customers?

Ability to easily transition from working alone to working with other peers or department heads to meet customer satisfaction?

Reliable and Accountable for schedule work hours.

Most importantly building trust and respect to establish and maintain long-term customer relationships by consistently meeting and exceeding their expectations?

If so,then you need look no further. You will see from my enclosed resume that i meet the requirements for this position. If agreed, i would love to discuss the opportunity for this position within your company. I appreciate your time in reviewing my resume and look forward to speaking to you soon.

Sincerely,

Pendora S. Faga (Vai)

Overview

7
7
years of professional experience

Work History

Janitorial Lead

kupono
Indian Springs, NV
07.2020 - 02.2024
  • Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms. Responsible for cleaning rooms and halls, restrooms, offices, and other work areas.
  • Trained staff to follow team standards and use efficient techniques.
  • Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
  • Monitored compliance with OSHA safety regulations related to sanitation practices and hazardous materials disposal procedures.
  • Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
  • Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
  • Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.

Private Nanny

VF CARE,IND CONTRACTOR
Anchorage, AK
12.2016 - 06.2020
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks
  • Dropped off and picked up children from school and extracurricular commitments.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Helped prepare and serve nutritionally balanced meals and snacks for children.

Food Server

Chugach
Indian Springs, NV
02.2024 - 03.2024
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Ensured that all restaurant safety guidelines were followed.
  • Greeted guests in a friendly and welcoming manner. serving residents and guests daily, providing customer satisfaction.

Education

High School Diploma -

William C. Overfelt High School
San Jose, CA
06-1980

Skills

Hospitality Skills Work Independently

Management skills and Under Pressure

Strong Organizational Skills Critical Thinking

Strong Follow Through Skills Skills

Teamwork and

Processing Skills

Custom

  • RELEVANT EXPERIENCE

FOOD SERVER LEAD (2009)

MERRY MAIDS-Housekeeping  (2008)

MIRAGE- Floor Supervisor  (2007)

THE ORLEANS-Inpectress/Floor supervisor (2006)

INDIAN SPRINGS MOTOR HOTEL-House Keeping supervisor (1995-2005)

Timeline

Food Server

Chugach
02.2024 - 03.2024

Janitorial Lead

kupono
07.2020 - 02.2024

Private Nanny

VF CARE,IND CONTRACTOR
12.2016 - 06.2020

High School Diploma -

William C. Overfelt High School

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Pendora S. Faga