Penelope Georgilis
Floral Park,NY
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction by leveraging exceptional customer service and allergy awareness skills. My ability to foster trust efficiently manage orders ,showcases my strong work ethic and memory retention.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Esthetics Student
Brittany Beauty Academy
07.2024 - Current
- Microdermabrasion
- Facials
- Removed hair through waxing
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- High frequency
- chemical peel
- makeup
Waitress Trainee
Jameson's Bar & Grill
01.2024 - 02.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Swimming Instructor
Safety Swim
04.2022 - 08.2022
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Organized and taught swimming lessons to children aged [Number] to [Number] years.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Phone Girl
Village Pizzaria
09.2021 - 06.2022
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Supported team members during busy periods by taking on additional tasks as needed for smoother operations.
- Participated in regular training sessions to stay current with menu changes, promotions, policies, procedures.
- Developed strong knowledge of menu offerings to provide accurate information and recommendations to callers.
Education
High School Diploma -
Sewanhaka High School
Floral Park, NY01.2025
Skills
- Cleanliness
- Table Setting
- Order Taking
- Handling Complaints
- Memory retention
- Allergy awareness
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Food Running
- Guest Seating
- Food safety practices
Accomplishments
-high school diploma
- abuse prevention certification
- sexual prevention certification
- swimming instructor certification
Certification
- High school diploma
- Abuse prevention certification
- Sexual assault prevention certification
- Swimming instructor certification
Timeline
Esthetics Student
Brittany Beauty Academy
07.2024 - Current
Waitress Trainee
Jameson's Bar & Grill
01.2024 - 02.2024
Swimming Instructor
Safety Swim
04.2022 - 08.2022
Phone Girl
Village Pizzaria
09.2021 - 06.2022
High School Diploma -
Sewanhaka High School
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