Penelope Lee
Stratham,NH
Summary
Experienced technology professional with a successful background in the education and library sectors. Known for quickly acquiring new skills and effectively managing multiple tasks. Possesses extensive knowledge of computers, books, media, and research processes. Committed to staying updated on technological advancements and utilizing them to enhance learning and patron experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Support Librarian
Wiggin Memorial Library
07.2023 - Current
- Assisted library patrons and staff with resolving computer problems
- Served as the library's representative on the town website committee
- Worked as a team to create an RFP for the website and analyzed the submissions
- Maintained library databases to support accuracy and availability in circulation systems
- Greeted patrons warmly and offered to assist with issues or needs
- Collected and analyzed statistics on library patronage, program data and usage using Excel
- Created and modified events and museum pass listings in Assabet database linked to the website calendar
- Recorded library order deliveries and balanced inventory with packing lists
- Created, ran and helped publicize monthly book club
- Continued to improve Canva skills and Google sheets/Excel skills in regards to customer service, budgeting and collection development
- Researched travel guides to help with weeding outdated collection offerings
- Worked the adult circulation desk and used Koha to check books in and out
- Used Koha to place, trap and check out holds
- Assisted in checking in Inter-library loans through the nhais website
Technology Coordinator
Strafford Learning Center
08.2014 - Current
- Planned, facilitated and led professional learning opportunities focused on meaningful technology integration and improving student learning at the center, building, and classroom level
- Organized and run the SLC arm of the ATinNH tech lending library using ATinNH's website, database and excel
- Initiated SLC's membership in the New Hampshire Student Data Privacy Alliance
- Vet all software and websites for student-data privacy concerns and compliance
- Created school accounts and provided staff training for Khan Academy, Canva, GoGuardian, Epic, SORA, Discovery Education, TinkerCad, Minecraft and Read & Write for Google
- Trained staff and students on accessibility features of Chromebooks iPad and Read & Write for Chrome
- Collaborated with teacher and students to create school-wide Responsible Use Policies
- Took part in the New Hampshire Assistive Technology Grant
- Purchased and ran 3D printer and software for student projects
- Worked with technology committee to create the Center-wide technology plan and goals
- Consulted on purchase decisions by Executive Director, Board of director and grant-funded technologies
- Assisted school directors with updating technology curriculum and requirements
- Worked on professional development committee to create meaningful PD for staff
- Managed internet-based academic and organizational tools, such as Google Apps, Office365, NWEA, SMART software and Sharepoint
- Managed and maintained Apple devices through Mosyle, the Mobile Device Management system
- Diagnosed, troubleshot and remedied issues with computers, peripheral devices and network infrastructure
- Administered GoGuardian for schools, blocking or unblocking websites as needed and helping directors and teachers with its use
- Performed system administration duties by monitoring and modifying student profiles and resetting passwords
- Provided ongoing staff training on new programs to integrate innovations into instruction and administration
- Researched website providers and presented findings to the leadership team to recommend Schoolblocks for renovated website
- Administered Schoolblocks to update school website with events, announcements, news and images
- Configured devices, set up computers and updated software
- Resolved hardware failures by troubleshooting hard drives, diagnosing memory issues and checking power supply
- Selected, purchased and maintained instructional technology materials and equipment
- Used Canva, Screencastify, YouTube, and Powerpoint to create training materials for new applications and software
- Maintained active inventory of hardware and software licenses using Google and Mosyle
- Worked with Executive Director and board to chose PII Protect, a cybersecurity training platform
Run monthly phishing tests of employees and annual cybersecurity training though PII Protect
Technology Integration Specialist
Wellesley Middle School
01.2011 - 01.2012
Special Education Teacher
Salem Public Schools
01.2005 - 01.2011
Special Education Teacher
Mystic Valley Charter School
01.2004 - 01.2005
Education
Library Media Studies Certification -
Plymouth State University
Plymouth, NHEd.S - Assistive Technology
Simmons College
Boston, MAMAT - Elementary Education
Simmons College
Boston, MABA - Journalism
University of Maryland
College Park, MDSkills
- Excellent communication
- Adaptive learning
- Adaptability and flexibility
- Inventory coordination
- Database administration
- Group and individual instruction
- Teamwork and collaboration
- Technology integration
- Technical support
Certification
- NH Tech Integration
- NH Special Education
- Google Certification, Level 1&2
Timeline
Customer Support Librarian
Wiggin Memorial Library
07.2023 - Current
Technology Coordinator
Strafford Learning Center
08.2014 - Current
Technology Integration Specialist
Wellesley Middle School
01.2011 - 01.2012
Special Education Teacher
Salem Public Schools
01.2005 - 01.2011
Special Education Teacher
Mystic Valley Charter School
01.2004 - 01.2005
Library Media Studies Certification -
Plymouth State University
Ed.S - Assistive Technology
Simmons College
MAT - Elementary Education
Simmons College
BA - Journalism
University of Maryland
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