Penelope McCraw
Guadalupe,CA
Summary
Committed barista with expertise in customer service and collaborative teamwork, fostering inviting environments and addressing customer issues to boost satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Arroyo Grande, California
10.2024 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured customer satisfaction by efficiently managing drink orders and inquiries.
- Interacted with customers to enhance their shopping experience. to create a welcoming atmosphere in the store.
- Collaborated with team members to achieve customer service targets during peak hours.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Built relationships with regular customers by recognizing preferences and anticipating needs.
Education
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06-2023
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Team player
- Multitasking and organization
- Relationship building
- Sales techniques
- Communication skills
- Problem solving
- Attention to detail
Timeline
Barista
Starbucks
10.2024 - Current
High School Diploma -
Pioneer Valley High School