Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager

Penelope McDonald

Brighton,TN

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

13
13
years of professional experience

Work History

Store-manager

Fastimes
Brighton, TN
09.2022 - Current
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Completed point of sale opening and closing procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Bookkeeper

Exta Mile Construction
Brighton , TN
05.2014 - 09.2022
  • Identified accounting errors when cross-referencing documents and database information.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Calculated deductions and processed payroll for employees.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Reported financial data and updated financial records in ledgers and journals.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained and processed invoices, deposits and money logs.
  • Verified postings to ledgers to confirm accurate entry and account balances.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Reduced financial discrepancies through transaction monitoring and management.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.

Gig Worker/Sub Contractor

Lyft And Uber
Memphis , TN
08.2017 - 04.2022
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Delivered professional, and friendly customer service.
  • Maintain safety and cleaned car for maximum service.

Education

High School Diploma -

Oakhaven High School
Memphis, TN
06.1990

Skills

  • Customer Service
  • Recruiting and Hiring
  • Policies and Procedures
  • Department Oversight
  • Accounting Techniques
  • Focus and Follow-Through
  • Problem Anticipation and Resolution
  • Sales Tracking
  • Mathematical Calculation and Reasoning
  • Cost Management
  • Cash Management
  • Financial Statement Review
  • Inventory Management
  • Management Team-Building
  • Store Merchandising
  • Business Management Principles
  • Supply Chain Management
  • Verbal and Written Communication
  • Self-Motivated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Store-manager

Fastimes
09.2022 - Current

Gig Worker/Sub Contractor

Lyft And Uber
08.2017 - 04.2022

Bookkeeper

Exta Mile Construction
05.2014 - 09.2022

High School Diploma -

Oakhaven High School
Penelope McDonald