Penelope Monte
Corona,CA
Summary
Detail-oriented Contract Administrator with a proven track record in managing complex contracts and driving operational efficiency. Recognized for excellence in contract negotiation, compliance monitoring, and risk management, ensuring business objectives are consistently met. Exceptional relationship builder adept at fostering collaboration among key stakeholders and clients while ensuring seamless communication and project coordination. Committed to enhancing organizational success through strategic problem-solving and effective workflow management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
Keller Williams Coastal Properties
Long Beach, CA
01.2024 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Senior Loan Officer
Viewpoint Lending
08.2023 - Current
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Processed payments from customers into appropriate accounts according to established procedures.
- Conducted periodic reviews of existing customers' files to ensure accuracy and completeness of documentation needed for regulatory compliance purposes.
Senior Loan Officer
LoanDepot
07.2021 - 07.2023
- Licensed in 18 states, with a track record of funding an average of 80 units annually, contributing approximately $18 million in revenue from August 2021 to May 2022.
- Gathered and processed financial information and loan documents, ensuring accuracy and compliance with company policies.
- Skilled in phone, in-person, and online communication, effectively discussing financial products with clients to maximize profits and identify growth opportunities.
- Experienced in all aspects of loan operations, including marketing, sales generation, application processing, and loan closing, while maintaining a high level of organization and attention to detail.
Senior Loan Officer
Network Capital
09.2020 - 06.2021
- Maintained proficiency in MLO systems, including Encompass and various CRM platforms, ensuring seamless data management and process efficiency.
- Achieved promotion to Senior Loan Officer within three months, with 32 fundings totaling over $9.3 million in volume.
- Consistently ranked among the top bankers in the Los Angeles office after promotion to Senior Banker.
- Developed and implemented marketing strategies that increased monthly sales by 10-20%, showcasing a strong ability to drive business growth.
- Introduced and promoted company products while ensuring compliance with bank policies and procedures.
Assistant Manager: Exotics Division
Enterprise Rent-A-Car
01.2019 - 04.2020
- Managed a fleet of 60+ exotic vehicles across 50+ branches, overseeing financial responsibilities and ensuring smooth operations across the region.
- Thrived in a competitive, team-oriented environment, contributing to branch growth and overall business success.
- Demonstrated strong problem-solving skills by actively listening to client concerns, resolving issues, and minimizing financial losses for the branch.
- Trained and developed multiple Management Trainees, supporting their career progression and fostering a culture of continuous improvement.
- Built and maintained strong relationships with clients, body shops, dealerships, and insurance companies to ensure seamless service and customer satisfaction.
Paralegal Assistant
UCSB Legal Resource Center
07.2016 - 07.2018
- Oversaw daily operations of a law office, ensuring smooth workflow and managing legal paperwork for court submissions.
- Performed detailed legal assignments, demonstrating strong analytical skills and attention to detail.
- Supervised and mentored office interns, providing structured guidance and fostering a professional environment with opportunities for feedback and growth.
Education
Bachelor of Arts - English Language; Specialization in Literature And The Mind
University of California, Santa Barbara (UCSB)
03.2018
Skills
- Exceptional customer service
- Strong leadership and administrative skills
- Lead discovery and design sessions
- Apply best practices and methodologies
- Influence and drive strategic decisions
- Achieve financial and operational goals
- Streamline business operations
- Optimize processes and workflows
- Present customized solutions
- Resolve complaints and issues
- Effective verbal and written communication
- Interact with key stakeholders
- Excellent organization and multitasking
- Proficient in computer systems
- MS Office Suite (Word, Excel, PowerPoint)
Certification
- Real Estate: 11/27/2018
- NMLS: 07/21/2020
- Google E-Commerce and Digital Marketing (In-Progress)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Executive Assistant
Keller Williams Coastal Properties
01.2024 - Current
Senior Loan Officer
Viewpoint Lending
08.2023 - Current
Senior Loan Officer
LoanDepot
07.2021 - 07.2023
Senior Loan Officer
Network Capital
09.2020 - 06.2021
Assistant Manager: Exotics Division
Enterprise Rent-A-Car
01.2019 - 04.2020
Paralegal Assistant
UCSB Legal Resource Center
07.2016 - 07.2018
- Real Estate: 11/27/2018
- NMLS: 07/21/2020
- Google E-Commerce and Digital Marketing (In-Progress)
Bachelor of Arts - English Language; Specialization in Literature And The Mind
University of California, Santa Barbara (UCSB)
Similar Profiles
Penelope MontePenelope Monte
Executive Assistant at Keller Williams Coastal PropertiesExecutive Assistant at Keller Williams Coastal Properties
Molly GasiorMolly Gasior
Realtor at KELLER WILLIAMS COASTAL AND LAKES & MOUNTAINS REALTYRealtor at KELLER WILLIAMS COASTAL AND LAKES & MOUNTAINS REALTY
Stephanie Tyrwhitt-DrakeStephanie Tyrwhitt-Drake
Administrative Coordinator at Keller Williams Coastal RealtyAdministrative Coordinator at Keller Williams Coastal Realty