Dynamic Sales Professional with over a decade of expertise in sales and customer service. Driven to exceed sales targets and create personalized shopping experiences, adept at educating customers on product technologies and brand values. Excels in fostering a team environment that motivates and energizes staff towards achieving store goals.
Work History
Sales Lead/Keyholder
California Home Fitness
11.2021 - 07.2022
Led sales, delivery, and installation, achieving high customer satisfaction
Communicated product features clearly, boosting customer understanding
Enhanced visual merchandising, improving product visibility and sales
Managed inventory efficiently, ensuring accurate stock levels
Improved operational processes, contributing to overall team success
Drove sales growth through targeted outreach and personalized product demonstrations, consistently exceeding monthly targets and expanding client base
Implemented innovative sales strategies, resulting in substantial revenue increase and improved customer retention rates for California Home Fitness
Consistently exceeded sales targets through effective product recommendations
Wellness Associate/Retail Keyholder
Rainbow Acres Natural Foods
10.2018 - 05.2019
Oversaw monthly event planning, enhancing community engagement and participation
Crafted engaging merchandise displays, boosting product visibility and sales
Ensured store readiness and security by managing opening and closing procedures
Resolved customer issues swiftly, maintaining high satisfaction and loyalty
Accurately processed transactions and promotions using POS system, ensuring financial accuracy
Inside/Outside Sales Representative
California Home Fitness
11.2013 - 04.2017
Generated new revenue streams, consistently top 2 in sales for 3 years
Designed efficient gym layouts, overseeing sales to installation
Ranked top 10 nationally for Precor Fitness sales, 3 consecutive years
Analyzed market trends and customer preferences to tailor product offerings, leading to enhanced customer satisfaction and repeat business
Fostered strong relationships with clients and installation teams, ensuring seamless gym setup processes and high customer satisfaction rates
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Assistant Store Manager
Bertini High End Shoes
01.2011 - 09.2013
Managed daily operations, improving inventory efficiency and boosting team productivity
Mentored new hires, enhancing team skills and customer service quality
Built strong customer relationships, enhancing loyalty and repeat business
Anticipated market trends, curated product selections aligning with customer preferences, significantly enhancing store's competitive edge in luxury footwear market
Optimized store operations, driving sales growth and surpassing targets by 8%
Skills
Relationship Building
Presentation Skills
Problem Solving
Market Research
Cash Handling
POS Systems
Lead Generation
Sales Strategy
Time Management
Negotiation
Cross-selling
Retail Operations
Inventory Management
Visual Merchandising
Hobbies and Interests
I love landscape and nature photography. My works have been featured in local cafes and online. Completed all 2650 miles of the Pacific Crest Trail and all 2190 miles of the Appalachian Trail.