Penelope Ochoa
San Carlos,CA
Summary
With 4+ years of work experience, a hardworking and motivated college student currently working towards a bachelors degree in Nursing. Ability to work and maintain school. Friendly, outgoing, and excellent communication skills. Dedicated to help bring customer satisfaction. Passionate about helping people.
Overview
5
5
years of professional experience
Work History
Babysitter
Amber Miller
10.2022 - Current
- Communicated positively with children and guardians.
- Helped maintain clean, safe, and organized environment.
- Ensured well-being of children under care.
- Prepared healthy, snacks and meals.
- Provided children emotional support and stability.
- Morning and bedtime preparation for children.
- Developed strong relationships with families, creating trust.
- Engaged in activities and educational games to support learning skills.
- Provided safe transportation.
- Followed parent directions for children's care.
Barista
STARBUCKS COFFEE COMPANY
11.2021 - 09.2022
- Welcomed and greeted customers with a friendly demeanor.
- Quickly addressed needs.
- Interacted with customers during busy periods.
- Ability to work as a team player.
- Provided fast, and efficient service.
- Handled customer complaints, and resolved issues.
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained and supported new team members.
- Maintained a clean and organized workspace.
- Knowledge on menu, and food items.
- Handled cash register.
- Suggested items to increase sales.
- Learned and followed every beverage and food item procedure.
Restaurant Hostess
Miramar Beach Restaurant
07.2019 - 09.2021
- Strong multitasking skills.
- Took reservations and to-go orders.
- Answered customer questions and addressed concerns.
- Welcomed customers in a friendly, and helpful manner.
- Helped maintain neatness in restaurant by cleaning and preparing work areas.
- Managed seating chart and monitored activity in restaurant.
- Quick and efficient service.
Education
No Degree - Nursing
College of San Mateo
San Mateo, CA06.2025
High School Diploma -
Carlmont High School
Belmont, CA06.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Excellent memory
- Active listener
- Professional Demeanor
- Customer Service
- Adaptable and Flexible
Timeline
Babysitter
Amber Miller
10.2022 - Current
Barista
STARBUCKS COFFEE COMPANY
11.2021 - 09.2022
Restaurant Hostess
Miramar Beach Restaurant
07.2019 - 09.2021
No Degree - Nursing
College of San Mateo
High School Diploma -
Carlmont High School
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