Penelope Swete
TEMECULA,CA
Summary
As an ambitious professional with a focus on excellence, self-motivation, resilience, and a genuine passion for collaboration, I am eager to contribute my skills and expertise to drive success within a dynamic organization.
Overview
5
5
years of professional experience
Work History
Applied Behavioral Analysis Therapist
Autism Behavior Services, Inc.
01.2024 - Current
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Collaborated with interdisciplinary teams to ensure comprehensive care and support for clients and their families.
- Implemented data-driven strategies to monitor client progress, adjusting interventions as needed for optimal results.
Customer Success Associate
CT Corporation System
06.2021 - 12.2023
- Delivered prompt service to prioritize customer needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Trained new personnel regarding company operations, policies and services.
Bartender
EIGHT EIGHTY-EIGHT LOUNGE
02.2019 - 06.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA05.2021
Skills
- Prompting Techniques
- Data Collection
- Rapport Building
- Reinforcement Strategies
Timeline
Applied Behavioral Analysis Therapist
Autism Behavior Services, Inc.
01.2024 - Current
Customer Success Associate
CT Corporation System
06.2021 - 12.2023
Bartender
EIGHT EIGHTY-EIGHT LOUNGE
02.2019 - 06.2021
Bachelor of Arts - Psychology
California State University - Fullerton
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