Summary
Overview
Work History
Education
Skills
Timeline
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Penelope D Albert

Rincon,GA

Summary

Psychologist specializing in clinical and occupational psychology. Highly organized and results-oriented. Able to work with a team, optimize processes and skills. My proactive approach and ability to establish solid interpersonal relationships guarantees a positive impact on the development and well-being of work teams. I have solid knowledge in MicroSoft Office, Excel, Word, Power point to optimize operations. I apply strategic thinking, analytical skills and problem solving.

Overview

13
13
years of professional experience

Work History

Bealls Store Associate

BEALLS INC
Bradenton, FL
09.2023 - Current
  • Carry out all reception and stock operations, cleaning
  • Be energetic and committed to internal and external customers
  • Promotion of the company's programs
  • Be part of a team that delivers an exceptional guest experience and drives sales through customer service
  • Engage in teamwork to achieve goals
  • Work independently and as a team to accomplish tasks, solve problems, and achieve goals
  • Attention to detail and follow-up of multi-step processes
  • Ability to work different hours and schedules to include days, mid-shift, nights, weekends, and holidays.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Addressed customer complaints in a professional manner.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Operated scanning equipment for price checks and stock replenishment.

Human Resources; Organizational Psychologist

Papeles Venezolanos C.A
Valencia, Venezuela
06.2011 - 10.2022
  • Support in the creation, implementation, monitoring and control of programs for the benefit of workers and customers
  • Supervise and coordinate activities that guarantee a good service to the company's workers and customers
  • Documentation, recording, evaluation and implementation of programs that lead to the resolution of internal conflicts
  • Active participation in inventory audits
  • Management and monitoring of management indicators.
  • Conducted research studies related to various psychological topics.
  • Interpreted research or operational data.
  • Participated in community outreach programs designed to raise awareness about mental health issues.
  • Collaborated with multidisciplinary teams in order to provide care for clients.
  • Educated clients about coping strategies for managing symptoms of mental illness.
  • Administered standardized physical or psychological tests.
  • Adhered to ethical guidelines set forth by professional organizations within the field of psychology.
  • Collected information through observation, interviews or surveys.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Bachelor of Clinical - Psychology

Universidad Arturo Michelena UAM
Valencia, Venezuela
06.2010

Bachelor's degree - Special Education, Mental Disability

José María Vargas University
Valencia, Venezuela
12.1999

Skills

  • MS Office: excel, Word, Powerpoint-
  • Soft Skills: Empathy and interpersonal
  • Relationships, conflict resolution
  • Multidisciplinary teamwork, active listening
  • Customer service
  • Follow-up and monitoring
  • Shipment Processing
  • Team Leadership
  • Effective Communication Abilities
  • Inventory Management
  • Attention to Detail
  • Information Analysis
  • Goal-Driven
  • Inventory and Stocking
  • Creative Thinking

Timeline

Bealls Store Associate

BEALLS INC
09.2023 - Current

Human Resources; Organizational Psychologist

Papeles Venezolanos C.A
06.2011 - 10.2022

Bachelor of Clinical - Psychology

Universidad Arturo Michelena UAM

Bachelor's degree - Special Education, Mental Disability

José María Vargas University

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Penelope D Albert