Summary
Overview
Work History
Education
Skills
Timeline
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Penelope (Penny) Harper

Newburgh,IN

Summary

Proven to enhance customer satisfaction and loyalty at Panera Bread through exceptional customer service and efficient cleaning techniques. Demonstrated work ethic and integrity by adapting to flexible schedules and resolving complaints with professionalism. Achieved high accuracy in financial transactions, contributing to the restaurant's success. Skilled in both interpersonal communication and maintenance tasks.

Overview

1
1
year of professional experience

Work History

Panera Bread Cashier/House Cleaner

Panera Bread
05.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Preserved the restaurant''s appealing appearance by regularly dusting light fixtures, window sills, and artwork displays.
  • Improved restaurant cleanliness by thoroughly sweeping, mopping, and vacuuming floors daily.

Education

High School Diploma -

Signature School Inc
Evansville, IN
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Efficient Cleaning Techniques
  • Basic maintenance tasks
  • Restroom maintenance
  • Dishwashing

Timeline

Panera Bread Cashier/House Cleaner

Panera Bread
05.2023 - 08.2024

High School Diploma -

Signature School Inc

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Penelope (Penny) Harper