PENELOPE WOOD
Kodiak,AK
Summary
Highly-motivated, self-sufficient individual who strongly believes that everything should be left better than it was found. Who excels in teamwork, leadership, integrity, communication, organization, adaptation, problem-solving, and working under pressure. Someone who finds a steady hand in a crisis and a calm mind in chaos. Who believes that the most important thing in life is service, connection, and the ability to give back to someone or something much larger than yourself.
Overview
10
10
years of professional experience
Work History
School-Based Therapist
Providence Health
10.2024 - Current
- Provided school-based counseling services to Kodiak High School students.
- Involved in any/all crisis situations to include ER visits, contacting police, FBI, OCS and/or parents in order to provide trauma-informed care to students who are suicidal, homicidal, or participating in self-harm.
- Held a caseload of 25-50 students at a time that needed added support during school hours.
- Provided school faculty with regular mental health awareness presentations to support them in how to be a support for students.
- Helped connect school faculty with information about their own insurance and mental health supports in the community.
- Facilitated group therapy and psychoeducational groups for students.
- Held a full caseload at the Providence Counseling Center in Kodiak during the summer.
Live-In Nanny
Chris and Lacey Meyer
03.2021 - 10.2024
- Brought forth dedication and passion for helping five children feel safe, happy, healthy, and understood in their home.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments, and issues.
- Assisted with housework such as laundry, cooking & cleaning for seven people.
- Uphold highest standards of honesty and integrity.
- Remained flexible, adaptable, and punctual.
- Maintained accident-free driving record.
- Effectively problem-solved to contribute to happy and safe environment.
- Followed instructions and took initiative when necessary.
- Organized extracurricular schedules for sports and classes and provided.
- Created active and educational activities for children, as needed.
Crisis Specialist
Navos
09.2020 - 03.2021
- Provided on-site crisis response and intervention services to adults, youth, and families.
- Brought forth the knowledge and skills to handle crisis situations in an organized and effective manner.
- Provided crisis intervention methods and safety planning, as needed.
- Held a caseload of 20+ clients in need of crisis service and helped to connect them to needed resources, treatment, and communities.
- Interpreted client needs and introduced services to fit specific requirements.
- Worked diligently to connect crisis clients to long-term therapy and medication services to ensure their safety post crisis situations.
- Worked closely with licensed therapists to ensure connection to clients with accurate and detailed information of reported needed support.
Clinical Supervisor
DESC
04.2020 - 09.2020
- Led and directed team of six clinical personnel and support staff.
- Assessed patients, determined needs, and managed care.
- Developed and adjusted work schedules for full-time and part-time staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Facilitate hiring of qualified crisis personnel by interview applicants and making recommendations for employment.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Provided and administered Narcan, as needed, in the community.
- Provided support to the un-housed and addicted community in Seattle.
Psychiatric Triage Team Lead, QMHP
Denton County MHMR
12.2017 - 04.2020
- Provided crisis intervention and completed psychiatric evaluations at Psychiatric Triage and on-call with MCOT to persons in crisis to determine the level of care needed, e.g. outpatient or inpatient.
- Worked closely with Denton County Mental Health Deputies to ensure safe transport of client to inpatient treatment, as needed.
- Completed psychiatric evaluations while on-call at medical hospitals, psychiatric hospitals, jails, prisons, residences, universities, and in the community to provide support and recommend level of care of a person in crisis.
- Helped train new and current employees to ensure they were providing safe, relevant, and up to date services to clients who are struggling with thoughts of suicide.
- Worked closely and maintained positive relationships with local psychiatric and medical hospitals to ensure easy transition from location of evaluation to needed treatment.
- Uphold protocol to ensure safety of staff and clients during crisis intervention and communicated extensively with supervisors to provide necessary updates and information.
Residential Counselor
Phoenix House Texas
12.2016 - 12.2017
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Facilitated group counseling sessions to help clients address issues of substance mis-use, anger management and interpersonal relationships.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Provided weekly family therapy for residence to work on communication, empathy, understanding, and healing within the family system.
- Coordinated activities and events to create safe, positive and inclusive environment.
Intensive Crisis Case Manager
Denton County MHMR
02.2015 - 12.2016
- Completed home and/or community visits to any crisis client that was given a psychiatric evaluation the previous day and sent outpatient to ensure safety and connect client and family with outpatient resources needed to continue therapy, as needed
- Completed follow-up phone calls with any crisis clients that were given a psychiatric evaluation the previous day and sent inpatient to ensure their safety and participation in groups and therapy at the psychiatric facility they were admitted to
- Carried a 10+ client case-load and provided intensive crisis case management and specialized services during time of crisis before helping them to step down to a lower level of care and continue therapy on a more outpatient basis
- Met with clients weekly to help connect and provide them with necessary resources and communities to encourage connection, treatment, and progress in their stability
- Maintained detailed records of patient progress, documentation of services and case notes
- Coordinated patient discharge planning and follow-up care
- Assessed risk factors of patients and made referrals for further services
Education
Bachelor's of Applied Arts & Science - Psychology & Addiction
University of North Texas
12.2014
Master's of Science - Rehabilitation Counseling
University of North Texas
05.2018
Skills
- Adaptability
- Leadership and Teamwork
- Problem solving
- Effective Time Management
- High Attention to Detail
- Youth and adolescent development
- Safety Planning
- Group therapy facilitation
- Mental health assessments
- Mediation and crisis intervention
- Substance abuse prevention
- Individual counseling
Timeline
School-Based Therapist
Providence Health
10.2024 - Current
Live-In Nanny
Chris and Lacey Meyer
03.2021 - 10.2024
Crisis Specialist
Navos
09.2020 - 03.2021
Clinical Supervisor
DESC
04.2020 - 09.2020
Psychiatric Triage Team Lead, QMHP
Denton County MHMR
12.2017 - 04.2020
Residential Counselor
Phoenix House Texas
12.2016 - 12.2017
Intensive Crisis Case Manager
Denton County MHMR
02.2015 - 12.2016
Master's of Science - Rehabilitation Counseling
University of North Texas
Bachelor's of Applied Arts & Science - Psychology & Addiction
University of North Texas
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