Summary
Overview
Work History
Education
Skills
Languages
Timeline

Pengan Chen

Toronto,ON

Summary

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.

Overview

6
6
years of professional experience

Work History

Chinese Translator

BLITZ
01.2023 - Current
  • Captured geopolitical, regional, ethnic and cultural elements in text.
  • Processed source vernacular into translations, summaries, roundups and other defined products.
  • Adhered to strict style and format editorial standards.
  • Edited and proofread other team members' translations.

Digital Product Manager

JKSHOP
01.2021 - 12.2022
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Designed product logo
  • Provided great Chinese-English translation services while selling products overseas.

Retail Analytics Intern

Catalina Marketing Corporation
07.2019 - 09.2019
  • Performed A/B testing using t-test in Python and PySpark with no bias
  • Created and redesigned weekly KPI reports for various retail clients using Excel Power Query and Pivot table, reported anomalous data and analysis to senior managers and sales team
  • Structured and implemented reporting automation process using SQL, Python, Excel Power Query, Pivot table, and delivered final PowerBI Dashboards to Sales team
  • Executed many software and hardware troubleshooting instructions that have been widely used in company
  • Conducted user manuals and demos of Bitbucket and SourceTree for version control purpose, documented
  • Onboarding files for new hires
  • Quality

VP Assistant & Elderly Care Specialist

Life Group
01.2018 - 08.2018
  • Conducted future developing strategic plan in greater LA area using SWOT analysis, 5 Forces model etc
  • Collected and organized unstructured data of seniors’ activities by working closely with elderly care team using
  • Excel
  • Created and analyzed research surveys for three different focus groups, and designed flyers for recruitment with
  • MacBook Pages
  • Provided ad-hoc business support to physical care team, and monitored process of rehabilitation training

Executive Assistant

Ownmind Consulting Group
10.2017 - 01.2018
  • Structured and analyzed meeting schedules and locations for CEO and executive team to improve work/time efficiency
  • Worked closely with different team members to streamline more efficient administrative process in month
  • Designed various public relation programs and strategies that improved reputation of company and brand image
  • Worked in timely manner under pressure to prepare, implement, and monitor two new nursing homes’ grand opening

Marketing Intern

08.2017 - 10.2017
  • Conducted competitor analysis by doing research on healthcare products and reported to executive team
  • Enhanced relationships with media that increased cooperation and better press coverage by using communication and diplomacy skills
  • Provided conversation and document translation for local meetings and activities

Education

Master of Science - Human Resource Management

Sacred Heart University, Fairfield, CT
12.2019

GPA: 3.48/4.00

Bachelor of Science - General Social Science, Computer Science

University of Oregon, School of Art And Science, Eugene, OR
06.2017

GPA: 2.77/4.00

Skills

  • Technical Proficiencies
  • PowerBI, SQL, Python, PySpark, SAS Enterprise Guide, Netezza Database, Microsoft Excel,
  • Word, PowerPoint, Communication skills with focus on customer service
  • Consecutive Translation
  • Technical Translation
  • Project Assistance
  • Customer Experience

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Chinese Translator - BLITZ
01.2023 - Current
Digital Product Manager - JKSHOP
01.2021 - 12.2022
Retail Analytics Intern - Catalina Marketing Corporation
07.2019 - 09.2019
VP Assistant & Elderly Care Specialist - Life Group
01.2018 - 08.2018
Executive Assistant - Ownmind Consulting Group
10.2017 - 01.2018
Marketing Intern -
08.2017 - 10.2017
Sacred Heart University - Master of Science, Human Resource Management
University of Oregon, School of Art And Science - Bachelor of Science, General Social Science, Computer Science

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Pengan Chen