Peniel Hunt
Camano,WA
Summary
Senior Automotive Sales Consultant with extensive experience at Marysville Toyota, specializing in financial analysis and risk assessment. Proven ability to enhance team performance through targeted training and process improvements. Recognized for strong customer relationship management and effective contract negotiation, contributing to increased dealership profitability and client satisfaction. Skilled in vehicle evaluation, loan operations, deal structuring, and compliance, with a focus on training staff for optimal performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
Marysville Toyota
Marysville, WA
06.2021 - Current
- Evaluated existing processes within the finance department and identified areas for improvement.
- Developed loan contracts and explained contract terms to clients.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Analyzed industry trends in order to identify areas that offer potential growth opportunities.
- Assessed risk associated with potential borrowers in order to minimize losses.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Collaborated with management to set financial policies, objectives, and strategies for the dealership.
- Reviewed contracts for accuracy prior to signing by customers.
- Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
- Evaluated effectiveness of existing instructional materials and made recommendations for improvement.
- Delivered presentations on best practices, standards, and industry trends related to products.
- Identified areas where additional training is needed based on feedback from customers or employees.
- Devised programs to develop executive potential among employees in lower-level positions.
- Facilitated interactive workshops with teams to encourage collaboration and problem solving.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Maintained an up-to-date database of all completed trainings including records of attendance.
- Researched new technologies, processes, and procedures related to products and services offered.
- Analyzed customer feedback data to determine which topics need more focus during future trainings.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Supported customer service personnel by providing technical advice on product usage issues.
- Assessed training needs through surveys, interviews with employees or focus groups.
Waitress
Shima Japanese Restaurant
Stanwood, WA
04.2017 - 06.2021
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Participated in team meetings to discuss new menu items or changes in policy.
- Prepared checks accurately and processed payments promptly.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Waitress
Keller Hospitality
Stanwood, WA
04.2020 - 05.2021
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner with professionalism.
- Observed food safety and sanitation protocols to reduce germ spread.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Taco Bell
Marysville, WA
07.2016 - 02.2017
- Helped with purchases and signed customers up for rewards program.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints professionally in accordance with company policy.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Stanwood High School
Stanwood, WA06-2019
Skills
- Financial analysis
- Loan structuring
- Risk assessment
- Contract management
- Industry trend analysis
- Customer relationship management
- Employee training
- Process improvement
- Technical compliance
- System management
- Audit support
- Compliance initiatives
- Document analysis
- Contract negotiation
- Sales strategies
- Market analysis
- Customer service
- Team building
- Problem solving
- Presentation skills
- Conflict resolution
- Hospitality and accommodation
- Reading comprehension skills
- Upselling
- Meeting deadlines
- Reliable and punctual
- Professional demeanor
- Upselling and cross selling
- Excellent communication skills
- Policy and procedure adherence
- Task prioritization
- Goal tracking
- Multi-tasking strength
- CRM software proficiency
- Inventory control
- Stocking and receiving
- Verbal and written communication
- Sales pipeline management
- Sign language interpretation
- Interpretation
- Client confidentiality
- Technological proficiency
- Fingerspelling proficiency
- ASL linguistics
- Talent acquisition
- Project management
- Training and mentoring
- Workforce improvements
- Microsoft office proficiency
Affiliations
- Art and Literature
- Gardening
- Culinary Prowess
Languages
american sign language
Professional
Hungarian
Professional
Certification
- Master Certified Senior Sales Consultant since 2022-2025
- Food Handlers License
- Liquor License
References
References available upon request.
Timeline
Automotive Sales Consultant
Marysville Toyota
06.2021 - Current
Waitress
Keller Hospitality
04.2020 - 05.2021
Waitress
Shima Japanese Restaurant
04.2017 - 06.2021
Cashier
Taco Bell
07.2016 - 02.2017
High School Diploma -
Stanwood High School
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