PENNI M. COENEN
Dow City,IA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
37
37
years of professional experience
Work History
CO-OWNER AND BOOKKEEPER
IR&T DOZING AND EXCAVATING
01.2016 - Current
- Reviewed financial transactions for correct authorization and budgeting
- Handled basic bookkeeping tasks by collecting and disbursing money and completing banking transactions
- Successfully managed daily operations of a business, including human resources and financials
- Supervised and managed employees through hiring and terminations, creating time schedules, and tracking payroll
- Collaborated with co-owner and financial advisors to make sound financial decisions
- Prepared staff work schedules and assigned specific duties
INDEPENDENT CONSULTANT
Mary Kay Cosmetics
05.1994 - Current
- Collaborated with vendors and contractors to ensure quality results within budget constraints
- Employed advanced analytics techniques such as predictive modeling and regression analysis
- Analyzed data from surveys and focus groups to identify areas of improvement in products or services
- Maintained accurate records of all transactions according to company policies
- Developed successful solutions tailored to clients' specific needs
- Directed training for team members on research methods, data analysis and presentation skills
- Created or maintained database of customer accounts
- Administered and created training and awareness presentations or materials
DISPATCHER CLERK
Erlbacher Bros, Inc
07.2023 - 11.2024
- Communicated effectively with all levels of staff within the organization
- Tracked driver performance metrics such as on-time arrival rates, fuel economy
- Developed and maintained communication protocols with drivers, customers, and other stakeholders
- Assigned loads to drivers based on designated routes and driver location
- Conferred with department supervisors or other personnel to assess progress and discuss needed changes
DISPATCHER/BOOKKEEPER
SIXTH GENERATION, INC
01.2020 - 03.2023
- Excelled in multitasking to manage a high call volume with professionalism and efficiency
- Proficiently used computer systems for data entry, tracking, and managing of driver information
- Efficiently handled all incoming calls from customers inquiring about services or shipment status
- Assigned loads to drivers based on designated routes and driver location
- Prepared, updated and dispensed daily route schedule
- Utilized excellent communication skills to coordinate deliveries between drivers, customers, and vendors
- Developed and maintained relationships with transport companies
- Dispatched workers and crews to assigned locations
Farm Manager
Malone Farms
01.1988 - 04.2016
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
- Developed long-term plans for crop rotation, soil management, and sustainable farming practices to maintain soil fertility and prevent erosion.
- Planned schedule for crop rotation, plantings, and harvest.
- Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
Education
High School Diploma -
Boyer Valley High School
Dunlap, IA05.1991
Skills
- Organizational skills
- Clerical support
- Team management
- Friendly, positive attitude
- Critical thinking
- Multitasking Abilities
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Sales strategies
- Operations management
- Records management
- Marketing expertise
- Financial planning
- Problem-solving
- Multitasking and organization
Timeline
DISPATCHER CLERK
Erlbacher Bros, Inc
07.2023 - 11.2024
DISPATCHER/BOOKKEEPER
SIXTH GENERATION, INC
01.2020 - 03.2023
CO-OWNER AND BOOKKEEPER
IR&T DOZING AND EXCAVATING
01.2016 - Current
INDEPENDENT CONSULTANT
Mary Kay Cosmetics
05.1994 - Current
Farm Manager
Malone Farms
01.1988 - 04.2016
High School Diploma -
Boyer Valley High School
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