Penni Jones
Little Rock,AR
Summary
Experienced Medical & Nursing Assistant with extensive knowledge of medical regulations and policies. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Versatile with 11 years of experience in medical and administrative support. Robust history of accurately documenting patient health information, point of care and laboratory . Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 9 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Excellent relationship-building, prioritization and time management skills. Certified in Nursing Assistant and Clinical Medical Assistant.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Technician
University Of Arkansas Medical Sciences
Little Rock, AR
10.2013 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Tested and recorded blood glucose levels
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Collected and transported specimens to prepare for lab testing
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Supported patient admissions, discharges and transfers to promote team productivity
- Prepared initial patient charts for admission
- Ambulated, turned and positioned patients
- Sanitized, restocked and organized exam rooms and medical equipment
- Collected and documented patient medical information such as blood pressure and weight
Superior Senior Care
HOME HEALTH AIDE
Little, AR
05.2012 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Administered prescribed medications under direction of physician
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Completed entries in log books, journals and care plans to accurately document and report patient progress
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Transported individuals to events and activities, medical appointments and shopping trips.
RESTAURANT ASSOCIATE
McDonald's
Little Rock, AR
09.2010 - 05.2011
- Supervised, trained and developed team members in accordance with company policies and procedures. Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients. Assisted with guest inquiries, take-out orders and restaurant cleanliness. Refilled and rotated items on shelves to maintain well-stocked inventory. Assisted in cashiering and Point of Sale (POS) system procedures during busy hours. .
HOUSEKEEPING , Baptist Health Medical Center
Little , AR
05.2008 - 10.2010
- Disposed of trash and recyclables each day to avoid waste buildup
- Dusted picture frames and wall hangings with cloth
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment
- Resolved problems, improved operations and provided exceptional service
- Increased customer satisfaction by resolving issues
Education
Associate of Arts -
Pulaski Technical College
North Little Rock, ARHigh School Diploma - Business Economics
John L. Mc. Clellan High
Little Rock, AR06.2005
Skills
- Blood and Tissue Collection
- Electronic Charting
- Microsoft Office
- Multitasking and Prioritization
- Routine Laboratory Testing
- Multi-line Telephone System Operation
- Procedure Assistance
- Medical Supply Stocking
- Verbal and Written Communication
- Recording Vital Signs
- HIPAA Compliance
- Clerical Support
- Patient Toileting
- Supporting Daily Living Needs
- Documentation Procedures Expertise
Accomplishments
- team Lead of 14 staff members.
- 5 year Oncology Staff Pin.
Certification
- CPCT/A - Patient Care Technician/Assistant
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nurse Assistant
Timeline
Medical Assistant/Patient Care Technician
University Of Arkansas Medical Sciences
10.2013 - Current
Superior Senior Care
HOME HEALTH AIDE
05.2012 - Current
RESTAURANT ASSOCIATE
McDonald's
09.2010 - 05.2011
HOUSEKEEPING , Baptist Health Medical Center
05.2008 - 10.2010
Associate of Arts -
Pulaski Technical College
High School Diploma - Business Economics
John L. Mc. Clellan High
- CPCT/A - Patient Care Technician/Assistant
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nurse Assistant
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