Overview
Work History
Education
Skills
Timeline
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Penni Wilborn

5620 Brendon Way West Indianapolis,IN

Overview

12
12
years of professional experience

Work History

Multi- Site Leasing Agent

YS Management
6800 Brendon Way West Drive Indianapolis , IN
02.2024 - Current
  • Advertised available properties through various outlets such as newspapers and online listings sites.
  • Coordinated repairs and scheduled regular maintenance on rental units.
  • Analyzed market trends to determine competitive rents for each unit type.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
  • Facilitated communication between tenants and landlord or property management company.
  • Negotiated lease terms with prospective tenants in accordance with budget parameters.
  • Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Created weekly vacancy reports summarizing availability across all properties.
  • Organized community events such as open houses and tenant appreciation days.

Repair Analyst

American Airlines
Dayton , Ohio
01.2013 - 06.2021
  • Coordinates aircraft part movements between AA and the repair vendor, researches and resolves invoice discrepancies, and builds and maintains positive relationships with suppliers.

Responsibilities

  • Analyze quotes for quality, accuracy, and contractual terms to ensure
  • Coordinate aircraft part movements between SWA and the repair vendor
  • Research and resolve serial numbers, part numbers, and shipping errors for discrepancies
  • Build and maintain positive relationships with suppliers.
  • Manage day-to-day maintenance provider relationships and the repair process for assigned commodities
  • Perform data analysis and procedure documentation
  • Assist in Research and resolve invoice discrepancies
  • Ensure contractual compliance and manage supplier performance.
  • Manage changes in pricing, ship dates, and part specific changes
  • May perform other job duties as directed by Employee's Leaders

HR Administrative Assistant

American Airlines
Dayton , OH
01.2013 - 06.2021
  • Processed paperwork related to new hires, terminations, promotions, transfers and other personnel changes.
  • Conducted background checks on potential candidates prior to hiring process.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
  • Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
  • Managed documentation of new hire paperwork including contracts, tax forms, health benefits information and other required documents.
  • Coordinated with various departments within the organization to ensure smooth transition of newly hired personnel into their respective roles.
  • Organized orientation materials such as welcome packets and other resources needed by new hires.
  • Provided clerical assistance during onboarding process of new hires.
  • Oversaw recruitment, selection and onboarding of new employees.
  • Scheduled and coordinated domestic and international flights based on budget constraints.

Education

Wilma Boyd Travel School
Pittsburgh, PA
08-1984

High School Diploma -

Piqua High School
Piqua, OH
06-1983

Skills

  • Business processes and procedures
  • Property amenities
  • Administrative Support
  • Sales and marketing aptitude
  • Background Checks
  • Leasing and sales
  • Building rapport
  • Property Maintenance
  • Application processing
  • Property Tours
  • Telephone and email etiquette
  • Office Management
  • Strategic Planning
  • Issue Escalation
  • Client Needs Assessment

Timeline

Multi- Site Leasing Agent

YS Management
02.2024 - Current

Repair Analyst

American Airlines
01.2013 - 06.2021

HR Administrative Assistant

American Airlines
01.2013 - 06.2021

Wilma Boyd Travel School

High School Diploma -

Piqua High School
Penni Wilborn