Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Penni Winters

Savannah,GA

Summary

Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, sterilizing stations and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans.

Overview

12
12
years of professional experience

Work History

Endodontic Dental Assistant/Receptionist

Southeastern Endodontics
Savannah, GA
02.2021 - Current
  • Assisted in preparing and sterilizing instruments, materials, and equipment used during endodontic procedures.
  • Provided chair-side assistance to the endodontist during root canal treatments.
  • Performed basic laboratory tasks such as mixing cements, impression materials, and other dental products.
  • Maintained accurate records of patient care including medical history, diagnostic images, prescriptions and treatment plans.
  • Ensured that all necessary supplies were available for each procedure.
  • Instructed patients on post-operative care instructions following endodontic treatment.
  • Prepared trays with appropriate instruments for various dental procedures.
  • Received incoming calls from patients seeking information about endodontic services provided by the practice.
  • Greeted patients upon arrival at the office and prepared them for their appointment with the dentist or specialist.
  • Processed insurance claims related to endodontic treatments performed by the practice.
  • Organized patient charts prior to appointments to ensure efficiency during treatment sessions.
  • Cleaned examination rooms between patient visits according to established protocols.
  • Scheduled follow-up appointments for patients requiring additional endodontic care.
  • Assisted dentist with completing procedures.
  • Established clean, sterile and welcoming environment for patients.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Kept track of treatment information in patient records.

Sales Associate

Multi-Stone Inc
Savannah, GA
08.2019 - 08.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Sales Associate

Emrich Pro Direct
Savannah, GA
04.2017 - 01.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.

Medical Receptionist

Georgia Skin And Cancer Clinic
Savannah, GA
04.2012 - 04.2017
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.

Education

High School Diploma -

Effingham County High School
Springfield, GA
05.1995

Skills

  • Patient Counseling
  • Oral Hygiene
  • Inventory Management
  • Instrument Sterilization
  • Dental Staff Support
  • Instrument Tray Preparation
  • Insurance Billing
  • Treatment Room Breakdown
  • Teamwork and Collaboration
  • Autoclave Operation
  • Postoperative Care Instructions

Affiliations

Enjoy weekends in our boat on the beach. Spending time with friends.

Timeline

Endodontic Dental Assistant/Receptionist

Southeastern Endodontics
02.2021 - Current

Sales Associate

Multi-Stone Inc
08.2019 - 08.2020

Sales Associate

Emrich Pro Direct
04.2017 - 01.2019

Medical Receptionist

Georgia Skin And Cancer Clinic
04.2012 - 04.2017

High School Diploma -

Effingham County High School

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