Pennie Clayton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
VITA Program Manager
United Way Of Tarrant County
Fort Worth, TX
10.2014 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Participated in vendor selection and management process for program initiatives.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed and trained Seasonal VITA Staff for 12 VITA sites.
- Ensured incompliance with IRS rules and polices for Volunteer Income Tax Assistant Program.
- Supervised VITA Program Coordinator.
VITA Coordinator
Catholic Charities Fort Worth
Fort Worth, TX
11.2011 - 10.2014
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment with staff, volunteers and clients.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed for VITA sites.
- Gathered and organized materials to support operations.
- Managed VITA tax site January through April.
Education
Bachelor of Science - Psychology
Texas Wesleyan University
Fort Worth, TX12.2009
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Team Leadership
- Program Leadership
- Flexible and Adaptable
- Team training and development
- Attention to Detail
- Public Speaking
- Good Judgment
- Budgeting and Resource Management
Additional Information
Board member.
Timeline
VITA Program Manager
United Way Of Tarrant County
10.2014 - Current
VITA Coordinator
Catholic Charities Fort Worth
11.2011 - 10.2014
Bachelor of Science - Psychology
Texas Wesleyan University