Pennilane Martinez
Nampa,ID
Summary
Achieved high customer satisfaction and retention through effective relationship management. Drove sales growth by employing persuasive communication techniques. Cultivated a collaborative team environment to consistently meet sales objectives and enhance store ambiance.
Overview
4
4
years of professional experience
Work History
Sales Associate
Coach
Boise, ID
11.2025 - Current
- Engaged customers to enhance shopping experiences and build brand loyalty.
- Assisted in visual merchandising to maintain appealing product displays.
- Processed transactions efficiently while ensuring accuracy in cash handling.
- Collaborated with team members to achieve monthly sales targets consistently.
Behavior Therapist
Accel Therapies
Nampa, ID
08.2025 - Current
- Developed personalized behavior intervention plans to support clients' individual needs.
- Implemented evidence-based strategies to enhance client behavioral outcomes.
- Conducted regular assessments to monitor progress and adjust interventions accordingly.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
Barista
Starbucks
Nampa, ID
01.2025 - 07.2025
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Provided exceptional customer service, resolving complaints and enhancing overall guest experience.
Farmer
Simplot
Nampa, ID
02.2022 - 10.2023
- Assisted in planting, cultivating, and harvesting crops using appropriate tools and techniques.
- Maintained cleanliness and organization of farm equipment and storage areas.
- Learned to identify pests and diseases affecting crops to implement effective control measures.
- Supported daily operations by monitoring soil conditions and adjusting irrigation systems.
Education
High School Diploma -
Columbia High School
Nampa, ID05.2025
Skills
-Communication
- Leadership
- Problem solving
- Time management/ organization
- Critical thinking
- Technical proficiency
- Adaptability
Timeline
Sales Associate
Coach
11.2025 - Current
Behavior Therapist
Accel Therapies
08.2025 - Current
Barista
Starbucks
01.2025 - 07.2025
Farmer
Simplot
02.2022 - 10.2023
High School Diploma -
Columbia High School