PenniSue Schacherer
Grand Forks,US
Summary
Experienced in preparing reports, written and verbal communication based on research and personal knowledge. Over twenty years’ experience in consulting and problem resolution. Interprets, analyzes, evaluates, and advises on policies and programs related to transportation. Analyzed services and carrier performance as a Quality Assurance Representative. Coordinate and maintain liaison with functional transportation counterparts. Extensive experience in appointment scheduling, time management, meeting, and material preparation, with extensive knowledge and experience in travel planning and execution. Analyzes problems and proposes solutions based on sound management judgment and technical considerations. Analyzes and resolves complex issues regarding travel and personnel property shipments as needed by the personnel and command.
Overview
21
21
years of professional experience
Work History
Unit Program Coordinator
Department of the Air Force
11.2023 - 04.2025
- Assist the commander/director in managing all administrative support program functions to help with the daily functions. Administer programs and serve as the primary source of information when it comes to items needed for the personnel. Ensure unit program compliance with regulations, laws, policies, and directives per the Department of Defense. Function as the organizational point of contact and liaison with the personnel on personnel issues. Monitor personnel action requests and track personnel, workforce, and training transactions for inspections and daily routine. Assist in planning, administering, and monitoring workforce resource requirements as they change per the Department of Defense. Serve as the point of contact for civilian and military position utilization such as in processing and out processing and other items as needed. Perform clerical and administrative work in support of the office/organization to the best of my ability. Develop, establish, update, and maintain office procedures and records/files for the organization as they come in and brief the command on the changes. Experience with administrative support programs such as cybersecurity Liaison (CL), Government Travel Card (GTC) program, Government Purchase Card (GPC), Defense Travel Systems (DTS) administrator, drug demand program, Automated Data Processing Equipment (APDE) accounts, security program, supply program, civilian timecard program, and unit recognition program to assist personnel and command. Assisting/supporting military and civilian personnel issues and workforce resource requirements and other programs that help with the daily routine. Experience using various office automation software programs, tools, and techniques to support office operations and that benefits the command and all personnel. Independently notes and follow up on commitments for me and others as directed; collect, organize, and compile data to recommend actions to supervisors and managers that benefit everyone. Aided PCS personnel in preparation and scheduling of personnel property movement and make sure they have the proper connection.
- S: Lance Landon
- 40 hrs./w, $24.74
Administrative Assistant
Department of the Army
06.2022 - 11.2023
- Research, create, edit, and reformat data for reports and correspondence required by regulations and higher headquarters. Use to enter, revise, sort or calculate, and retrieve data for standard or special reports to complete database or spreadsheet for command/manager. Track program requirements to ensure tasks finished in a timely manner. Prepare travel orders and assist with travel vouchers. Perform requisitioning, supply management, and maintain supply inventory. Manage time and attendance records. Track expenditures and analyze spending trends. Timekeeper in ATAAPS and DTS coordinator for our area.
- S: Kenneth Kile
- 40 hrs./w, $20.14
Administrative Assistant
U.S. Army Family Readiness Group Volunteer
04.2013 - 08.2015
- Coordinated meeting locations and supplies needed from proper agencies to accommodate approximately two hundred associates and senior management. Identified services and corresponding agencies within the community, compiling and distributing the information in an easily read and understood format. Conducted training on the use of sound judgement in problem solving. Redesigned and simplified task management documents into easily accessed binders, providing ease of access to pertinent data.
- S: Marchant Callis
- 40 hrs./w, $00,000 FT
Administrative Assistant
U.S. Army Family Readiness Group Volunteer
05.2009 - 09.2013
- Established policies and procedures for the newly formed Family Readiness Group. Refined and updated financial handbook required for Family Support Group. Served as focal point for families during Unit deployment operations, aiding families in need. Served as Event Coordinator, coordinating required supplies and donations. Assist when needed during Deployed Spouse and Marriage Retreats, utilizing years of experience in customer service, when issues with event location/ staff arose.
- S: William Linn II
- 40 hrs./w, $00,000 FT Bragg
Administrative Assistant
SERCO
05.2010 - 09.2010
- Assisted soldiers and family members with available resources regarding family services in and around FT Bragg. Assisted soldiers requiring computer access. Ensured soldiers received service in a timely manner. Guided soldiers to appropriate agencies within ACS and MWR for assistance ranging from family, financial and more. Reviewed and updated family readiness policies and procedures ensuring Army policies and procedures are accurate and followed.
- 40 hrs./w, $12.50hr
Administrative Assistant / Freight Specialist
Magnum LTL
10.2004 - 08.2005
- Maintained organizational relationships with outside transportation service providers to see their needs and the needs of the personnel. Conducted continuous carrier performance to ensure the best service for the client. Assembled orders, prepared Commercial Bill of Ladings, and cargo for shipment. Coordinated loading, arranged message reporting, scheduled movement, and kept assembly of equipment. Utilize policy and procedures in the classification of commodities, hazardous and non-hazardous materials. Determined the most efficient and economical rates and routes for the movement of freight to recurring and non-recurring points. Determine the carrier and compare costs to select the most efficient, economical, or expeditious method of shipment. Evaluated reports dealing with discrepancies and recommended solutions to fix trouble spots. Audit billing to ensure proper funding, freight rates, and for services provided. Prepared time-keeping reports for ten employees, ensuring accurate and timeliness of pay for all employees.
- 40 hrs./w, $10.25hr
Education
Diploma - Administrative Assistant
Ashworth College
Norcross, GA, USDiploma - undefined
Lawton-Bronson Community School
Lawton, Iowa, USSkills
- Proficient in Microsoft Outlook Excel/ Word/ Power Point
- Proficient in DTS/Citi Manager/ATAAPS
- Meeting coordination
- Proficient in scheduling
- Reliable commitment to tasks
- Cross-functional teamwork
- Strategic issue analysis
- Team-oriented collaboration
- Meticulous attention to detail
- Prioritization and scheduling
- Proficient in managing multiple tasks
- Versatile in dynamic environments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved the issue of no New Civilian Checklist by making one from scratch.
Honors/Awards and Special Accomplishments
Commander’s Award for Public Service, Iowa Governor’s Volunteer Award
Other Information
Certify that the information within this resume is accurate to the best of my ability.
Timeline
Unit Program Coordinator
Department of the Air Force
11.2023 - 04.2025
Administrative Assistant
Department of the Army
06.2022 - 11.2023
Administrative Assistant
U.S. Army Family Readiness Group Volunteer
04.2013 - 08.2015
Administrative Assistant
SERCO
05.2010 - 09.2010
Administrative Assistant
U.S. Army Family Readiness Group Volunteer
05.2009 - 09.2013
Administrative Assistant / Freight Specialist
Magnum LTL
10.2004 - 08.2005
Diploma - undefined
Lawton-Bronson Community School
Diploma - Administrative Assistant
Ashworth College