Penny Lewis
Austin,Texas
Summary
Strategic, results-driven professional with a track record of elevating operational standards to drive team and business performance. Effective communicator of work expectations and company vision, establishing and achieving measurable goals in demanding and complex work environments. Proven leader inspiring teams and seizing emerging opportunities to enhance business profile, reputation, and influence. Recognized for dedication and proven performance in management, leadership, and communication. Highly detail-oriented in problem-solving and planning. Eager to contribute immediately to your organization.
Overview
12
12
years of professional experience
Work History
Office Manager, Executive to the President, VP of Administration
HarPen Development
07.2016 - Current
- Led cross-functional teams executing high-priority projects to advance company goals while remaining agile in a dynamic business landscape.
- Successfully recruited top talent through targeted recruitment campaigns and rigorous selection processes, enhancing workforce quality and diversity.
- Negotiated favorable contracts with external partners, securing valuable services at reduced costs for the company's benefit.
- Increased employee engagement and satisfaction by fostering a positive work environment and implementing professional development programs.
- Played a critical role in shaping company culture by promoting transparency, collaboration, and continuous improvement throughout all levels of the organization.
- Managed vendor relationships to ensure high-quality services at competitive prices, resulting in better value for the company.
- Enhanced executive efficiency by managing and prioritizing the President's daily schedule, appointments, and travel arrangements.
- Assisted with onboarding new executive team members, creating a smooth transition for all involved parties.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
- Provided exceptional customer service when interacting with external clients or partners, building positive rapport on behalf of the President.
- Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
- Proactively identified potential issues or obstacles before they escalated, allowing for timely resolution or mitigation strategies implementation.
- Oversaw administrative staff performance evaluations and provided constructive feedback for professional growth opportunities and development.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Enhanced investor relations with regular, detailed updates on financial performance and strategic direction.
- Completed bi-weekly payroll for company employees.
Sales and Leasing Consultant
Aston Martin of Austin
11.2012 - 05.2015
- Answered customers' questions about services, prices, availability, or credit terms
- Contacted prospective or existing customers to discuss services
- Quoted prices, credit terms, contract terms, or fulfillment dates for services
- Maintained customer records using automated systems
- Consulted with clients after sales and contract signings to resolve problems and provided ongoing support
- Informed customers of contracts and other information pertaining to purchased services
- Negotiated prices and terms of sales and service agreements
- Utilized customer relationship management software to track sales activities and customer information
- Created forms and agreements to complete sales
- Developed strong interpersonal and communication skills to effectively interact with customers
- Collaborated with colleagues to develop strategies for achieving monthly goals
- Analyzed financial information such as credit reports and income statements for potential clients
- Utilized customer relationship management software to track leads, maintain client records, and analyze sales data
- Negotiated contracts and closed deals to exceed sales targets
Education
Legal - Paralegal
IUPUI
Indianapolis, IN01-2020
Skills
- Corporate communications
- Strong decision-making
- Executive support
- Scheduling and calendar management
- Relationship building
- Operations management
- Conflict management
- Organizational leadership
- Bookkeeping
- Office administration
Timeline
Office Manager, Executive to the President, VP of Administration
HarPen Development
07.2016 - Current
Sales and Leasing Consultant
Aston Martin of Austin
11.2012 - 05.2015
Legal - Paralegal
IUPUI
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