Penny Brewer
Zeeland,MI
Summary
I am looking to utilize my education by gaining a position in the Medical Billing Insurance and Office Administration field.
Professional with strong background in care management, adept at coordinating complex patient needs and healthcare services. Proven ability to foster team collaboration and deliver impactful results. Skilled in patient advocacy, care planning, and resource allocation. Reliable and adaptable, consistently meeting evolving demands of healthcare environments.
Overview
30
30
years of professional experience
Work History
Care Management Coordinator
CoreWell Health
09.2021 - Current
- Worked Closely with patient's Insurance Companies to request authorization for home health care services.
- Requested Authorization on the various insurance portals
- To document the on whether the patient's insurance company had approved or denied authorization for home health care visits.
- Add detailed notes in patient's chart regarding any phone calls to or from patient's insurance company.
- To work closely and answer any questions that clinicians may have about patient's benefits.
- Collaborating with clinicians regarding the patient's continuing home health care needs would be moving forward.
- Hiippa Complaint with any information that I see in my daily tasks.
- Maintained accurate documentation of patient information, assessments, interventions, and progress in electronic medical records.
Patient Services Representative
Spectrum Health
05.2017 - 05.2020
- Entered Home Health Care Episodes
- Hospice Episodes
- Verified Patients Insurance Benefits
- Faxed Documents needed to insurance companies
- Called insurance companies for Authorization for home health care
- Responsibilities included: Starting episodes in Epic for referrals that were received from Doctor’s offices, Allscript and faxes.
- These episodes would be for Home Health Care and Hospice as well. Once the episodes were started patient’s benefits were acquired by checking with the insurance company’s websites or by calling them directly.
- Once the patient had discharged from the hospital and authorization was required for services it would be obtained by calling the insurance company directly and documenting that information in the patient’s chart within Epic.
- Our department also worked remotely and was able to handle anything at home as if working in the office.
Production Employee
Gentex Corporation
06.1995 - 07.2016
- Fire Protection Division
- Responsibilities included: Inspecting and Soldering Circuit Boards, Visually Inspecting and Testing Circuit Boards, Medica First Responder, Safety Committee Member.
Server
Creative Dining Services
11.2013 - 01.2015
- Responsibilities included: Monitored food temperatures before and after serving to assure Food Safety, Prepared sandwiches to order for students, Cleaned and Sanitized food preparation and serving areas and cleaned other areas within the dining room and entrances.
- Creative Dining Services manages campus dining facilities for Hope College
Education
Medical Insurance Billing and Office Administration -
Ross
03.2017
Skills
- Training in ICD-10/PCs
- Patient intake management
- Training in Word and Excel
- Insurance eligibility verification
- Medical Terminology use
- Accurate patient charting
- Records Management
- Telephone etiquette
- Appointment Scheduling
- Financial Recordkeeping
- HIPAA regulations adherence
- Interdisciplinary teamwork
- Collaborative teamwork
- Strong attention to detail
Timeline
Care Management Coordinator
CoreWell Health
09.2021 - Current
Patient Services Representative
Spectrum Health
05.2017 - 05.2020
Server
Creative Dining Services
11.2013 - 01.2015
Production Employee
Gentex Corporation
06.1995 - 07.2016
Medical Insurance Billing and Office Administration -
Ross