Penny Clark
Kiln,MS
Summary
CONTACT Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Embroidery Technician
Land’s End
10.2022 - 02.2023
- Met or exceeded monthly productivity goals and contributed significantly to department goals.
- Turned material to hem, join pieces and repair defective products.
- Positioned hoops on fabric, trimmed unnecessary threats and folded and bagged items to prepare for delivery to customers.
- Applied hand-sewing skills in decorating garments with decorative features and patterns.
- Skilled at working independently and collaboratively.
- Proven ability to learn quickly and adapt to new situations.
Bookkeeper
Saucier Construction Company
06.1999 - 09.1999
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Identified accounting errors when cross-referencing documents and database information.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reported financial data and updated financial records in ledgers and journals.
- Developed and implemented procedures to improve accounting efficiency.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Inspected account books and recorded transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Entered figures using 10-key calculator to compute data quickly.
- Handled day-to-day accounting processes to drive financial accuracy.
Office Manager
Coastal Rehabilitation of South MS
02.1988 - 05.1998
- Supervised administrative staff, driving front office operations and continuous workflow
- Resolved customer inquiries and complaints with timeliness and professionalism
- Developed and monitored office budgets and processed payroll.
- Delivered quality customer service to staff and customers.
- Leveraged multi-line phone system to answer and transfer calls to staff members
- Facilitated month-end closing processes, invoicing and journal entries
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable
- Oversaw inventory to purchase needed medical and office supplies.
- Directed and coordinated business's financial and budget activities by completing billing, coding and collections duties
- Used computer and job-related software to compile and record medical charts, reports and correspondence
- Transmitted correspondence and medical records by mail, email or fax
- Improved patient intake process, resulting in shorter wait times and enhanced patient satisfaction
- HIPAA regulations and office procedures
- Audited charts and patient account history to post and document billable procedures
- Interviewed patients to complete documents, case histories and intake and insurance forms
- Collaborated with healthcare providers to ensure proper diagnosis and treatment of patients
- Supervised administrative staff and provided training and orientation to new staff
- Established work procedures and schedules to organize daily work of administrative staff
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence
- Obtained proper authorizations for services, procedures and equipment necessary for patient care
- Optimized office policies, meeting internal needs while upholding organizational standards
- Purchased office supplies and equipment to replenish inventory.
- Trained and onboarded new office staff members.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
- Updated reports, managed accounts, and generated reports for company database.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Education
High School Diploma -
Hancock High School
Kiln MS05.1979
Business Technology
Pearl River Community College
Poplarville, MS08.1988
MS - Medical Coding
Poplarville Community College
Poplarville, MS2019
Skills
- Medical Billing
- Computer
- Credit and Collections
- Microsoft Office
- Organizational Skills
- Accounts Payable and Receivable
- File and Data Retrieval Systems
- Account Reconciliation
- Records Management Systems
- Medical Terminology
- Schedule Management
- Records Management
- Office Management
Certification
A5P4S5S3
Timeline
Embroidery Technician
Land’s End
10.2022 - 02.2023
Bookkeeper
Saucier Construction Company
06.1999 - 09.1999
Office Manager
Coastal Rehabilitation of South MS
02.1988 - 05.1998
High School Diploma -
Hancock High School
Business Technology
Pearl River Community College
MS - Medical Coding
Poplarville Community College
A5P4S5S3
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