Penny Cooper
Topeka,Kansas
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Administrative Specialist
Kansas Board of Accountancy
05.2022 - 07.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Administration Assistant
Kansas Attorney General’s Office
05.2020 - 05.2022
- Provide front desk coverage, manage mail and shipments, perform administrative duties, enter and verify details, exhibit professional communication, support team, maintain equipment, provide information, manage supplies, process checks, prepare reports, provide administrative support.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Managed filing system, entered data and completed other clerical tasks.
Orthodontic Assistant
Hamilton, Wilson, & Hendricks Orthodontist
03.2014 - 04.2020
- Work with orthodontic patients, maintain records, prepare instruments, take x-rays and impressions, perform examinations and collect data.
Paraprofessional
Rossville Public School
08.2004 - 12.2013
- Provide developmental training for children with special needs, use library and computer lab, complete paperwork, make purchase orders, answer phones.
Education
Barber License -
Capital City Barber College
Topeka, KSHigh School Diploma -
Wamego High School
Wamego, KS05.1990
Skills
- Administrative Skills
- Multitasking and Time Management
- Attention to Detail
- Data Entry
- Microsoft Word
- Microsoft Excel
- Sharp
- Smart
Qualifications Summary
Experienced in day-to-day tasks as a self-motivated worker. Exceptional at coordinating multiple tasks as required to achieve goals. Strong ability to communicate effectively to ensure a productive and safe workplace. Have a great attention to details to manipulate small pieces of data with accuracy.
Timeline
Administrative Specialist
Kansas Board of Accountancy
05.2022 - 07.2024
Administration Assistant
Kansas Attorney General’s Office
05.2020 - 05.2022
Orthodontic Assistant
Hamilton, Wilson, & Hendricks Orthodontist
03.2014 - 04.2020
Paraprofessional
Rossville Public School
08.2004 - 12.2013
Barber License -
Capital City Barber College
High School Diploma -
Wamego High School
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