Summary
Overview
Work History
Education
Skills
Timeline
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Penny Darnell

Penny Darnell

Hamptonville,NC

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Versatile Assistant General Manager with twenty two years of experience overseeing daily food service operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

High-energy food service management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated food service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Assistant General Manager

Applebee’s
01.2001 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and
  • Worked in several locations of Applebee’s

Education

GED

Wilkes Community College
Wilkesboro, NC
2009

Skills

  • Strategic Planning Skill
  • Google Drive
  • Budget Controls
  • Team Leadership Expertise
  • Procedural Optimization
  • Employee Discipline
  • Business Operations Knowledge
  • Corrective Actions
  • Training and Development
  • Food Safety and Sanitation
  • Financial Leadership Abilities
  • Cash Register Operations
  • Financial Reporting
  • Profit and Loss Control
  • Operations Oversight
  • Sales Forecasting
  • Staff Management
  • Sales Coaching
  • Inventory Control
  • Budgeting and Cost Control
  • Performance Monitoring and Evaluation
  • Customer Retention
  • Customer Relationship Management
  • Continuous Quality Improvement (CQI)
  • Oversee Administrative Functions
  • Dining Room Management
  • Restocking Processes
  • Suggestive Selling
  • Hiring and Onboarding
  • Management Training
  • Company Standards Enforcement
  • Inventory Tracking and Management
  • Brand Standards Audits
  • POS Inventory System Operation
  • Personnel Scheduling
  • Manage Operations
  • P&L Administration

Timeline

Assistant General Manager

Applebee’s
01.2001 - Current

GED

Wilkes Community College
Penny Darnell