Penny Farr
Corporate Real Estate Portfolio Manager
Flower Mound,TX
Summary
20+ years of global and regional real estate experience. My key strengths include:
- Relationship Builder: I engage with cross-functional teams at all levels of an organization and serve as a trusted real estate expert
- Problem-solver: I partner with internal clients to understand their intent and goals, develop plans that meet their needs and pursue options to deliver high-performing results
- Communicator & Collaborator: I have strong written and verbal communication skills. I leverage different approaches depending upon the audience and build on the ideas and perspectives of others
- Teamwork: I build strong working relationships based on trust, collaboration and communication
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Portfolio Manager Southwest Region
Capital One
Plano, TX
03.2018 - Current
- Develop and execute real estate strategies that meet the needs of internal customers and lines of business
- Implement strategic initiatives
- Lead third-party providers responsible for facilities, space planning, moves, projects, fitness center, food services, hospitality, conferencing and print/mail services
- Manage day-to-day relationships with internal customers and lines of business
- Partner with internal real estate associates to create solutions and solve problems
- Collaborate with other departments, such as Finance, Legal, HR, IT and Security
General Manager
JLL
London, UK
05.2015 - 11.2017
- Led a team of 550 employees and supply partners to deliver FM hard and soft services and construction management to 10,000 occupants of the 1.1 million square foot HSBC Global Headquarters building and bank branches in Canary Wharf
- Implemented improvements in client relationship management, customer experience, and vendor communication
- Managed annual operating budgets and capital improvement plans.
- Contributed to Global KPI’s and initiatives including sourcing, sustainability, EHS, customer satisfaction, compliance and financial.
Director of Administration and Accounting
United Maintenance Corporation
Charlotte, NC
02.2009 - 04.2015
- Supported start-up of Commercial Cleaning Company providing services in the Carolinas and Baltimore area
- Developed and implemented all accounting, administrative, sourcing, vendor management, customer service, and HR processes
- Contributed to business development plans. Created new business proposals and responses to RFI/RFP’s
Senior Vice President
JLL
03.1992 - 01.2009
- Various positions on Global and Regional Corporate accounts managing soft services, hard services, MAC, projects and space needs
Education
Bachelor of Arts - Education
University of Evansville
Evansville, IN 09.1980 - 06.1984
Skills
Problem Solving
Timeline
Portfolio Manager Southwest Region
Capital One
03.2018 - Current
General Manager
JLL
05.2015 - 11.2017
Director of Administration and Accounting
United Maintenance Corporation
02.2009 - 04.2015
Senior Vice President
JLL
03.1992 - 01.2009
Bachelor of Arts - Education
University of Evansville
09.1980 - 06.1984
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