Penny Fisher
Watertown,SD
Summary
Proven leader in the hospitality sector, adept at cooking and customer service, with a track record of enhancing customer satisfaction and streamlining operations at The Pioneer Cafe. Skilled in fostering team collaboration and executing cost-control measures, leading to significant business growth. Demonstrated excellence in maintaining high standards of cleanliness and organization, contributing to a positive dining experience.
Overview
18
18
years of professional experience
Work History
Cook and Cooks Asst
Jenkins Living Center
01.2020 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Target Sales Floor Team Member
Target
01.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Kitchen Manager
Country View Assisted Living
01.2014 - 01.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Owner
The Pioneer Cafe
01.2007 - 01.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
Watertown High School
Watertown, SDSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cook and Cooks Asst
Jenkins Living Center
01.2020 - Current
Target Sales Floor Team Member
Target
01.2019 - 01.2020
Kitchen Manager
Country View Assisted Living
01.2014 - 01.2019
Owner
The Pioneer Cafe
01.2007 - 01.2016
Watertown High School
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