Summary
Overview
Work History
Education
Skills
Timeline
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Penny Gamble

Senior Human Resource/Payroll Specialist
Meadville,PA

Summary

Goal-oriented Human Resources Specialist with 20 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accustomed to analyzing company needs and developing long-term solutions to meet personnel objectives.

Overview

2
2
years of post-secondary education
24
24
years of professional experience

Work History

Senior Human Resource/Payroll Specialist

Unique Ventures Group, LLC
Meadville, PA
01.2001 - 06.2017
  • Analyzed company trends and rectified employee performance issues.
  • Developed and presented progress reports on HR department.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Monitored employee performances and performed reviews.
  • Planned new hire orientations and handled contracts.
  • Handled customer complaints.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Interviewed candidates and conducted background checks and verification.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Oversaw all HR needs for 1700-employee operation across 29 locations.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Analyzed issues and employed improvement processes.
  • Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Oversaw and managed hiring process and assisted human resources.

Human Resources Manager

Hafer Truck Service
Cochranton, PA
09.1997 - 12.2000
  • Performed billing, collection and reporting functions for entire trucking company
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 40 employees.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Organized international and domestic travel arrangements for up to 30 staff members, including all transportation and hotel stays.
  • Arranged corporate and office conferences for company employees and guests.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.

Teller Supervisor

Dollar Savings Bank
Meadville , PA
03.1993 - 10.1997
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted cash drawers and made bank deposits.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Carried out day-day-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Associate of Arts - Accounting/Business

Erie Business Center
Erie, Pa
09.1993 - 04.1995

High School Diploma -

Maplewood High School
Townsville, Pa
09.1982 - 06.1983

Skills

Benefits and compensation

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Timeline

Senior Human Resource/Payroll Specialist

Unique Ventures Group, LLC
01.2001 - 06.2017

Human Resources Manager

Hafer Truck Service
09.1997 - 12.2000

Associate of Arts - Accounting/Business

Erie Business Center
09.1993 - 04.1995

Teller Supervisor

Dollar Savings Bank
03.1993 - 10.1997

High School Diploma -

Maplewood High School
09.1982 - 06.1983

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Penny GambleSenior Human Resource/Payroll Specialist