Penny Golden
Blacksburg,VA
Summary
Talented Executive Director offering proven background in business settings and driving organizational change at operational levels. Demonstrated leadership, planning and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director/AVP, Human Resources
Chase Management Group
Blacksburg, VA
11.2017 - Current
- Reporting directly to the Chief Operations Officer, the role includes planning, directing and developing policies ensuring legal compliance
- Collaborating with the Executive team to set strategic goals
- Help design, incubate and launch targeted new people programs initiatives to enhance our employees’ experience, performance, growth, and impact
- Heading research and analysis of organizational trends including reviews of reports and metrics from HRIS
- Achieved efficient management of the annual open enrollment, review, and bidding process for plans while handling benefits planning.
- Collaborating with business leaders to design and implement competitive compensation and well-being programs that meet the needs of the company
- Guiding the organizations compliance with federal, state, and local employment laws and regulations; recommended best practices
- Subject matter expert on total rewards, expert on Workday HCM and ADP Workforce Now.
Vice President
Valley Staffing
Dublin, VA
09.2016 - 11.2017
- Reporting directly to the Chief Executive Officer, the role included researching market competitive practices and recommending new programs or enhancements based on cost/benefit benchmarking
- Responsible for the delivery of comprehensive contract services including personnel selection, retention, budgeting and coordinating worker placement with external resources
- Recruit and hire all personnel; interview and select contractual staff
- Developed and executed strategic plans to support the vision of the organization.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
Senior Manager, Human Resources
1901 Group
Blacksburg, VA
07.2011 - 08.2016
- This role reported directly to the VP of Human Resources and the VP of Operations regarding staffing, facility operations, and security
- Responsible for recruiting and hiring of tech professionals to support the call center as well as employee start up, approving leave requests and expense reports
- Oversaw personnel Security clearances for each employee, processed clearance paperwork, submitted clearance requests in JPAS
- Worked closely with the Government Customer FSO to submit paperwork for Public Trust (Secret & Top Secret) Clearances
- Responsible for overseeing the HR, Talent & Payroll domestically and globally.
Education
Bachelor of Arts - Business Management
National College of Business
Skills
- Training & Development
- Global HR Management
- Compensation & Benefits
- Employee Relations
- HR Compliance
- HR Information Systems
- Performance Management
- Strategic Planning
- Change Management
- Organizational Culture
- Job Analysis
- Corporate Social Responsibility
Certification
- Certified Professional in Human Resources, SHRM
- Certified DISC Profile Analyst
Professional Highlights
- Staff Management: 15+ years’ experience directing large teams to perform at a high level.
- Cost Savings: Negotiated an 8% reduction in benefit costs to save the company over $650k.
- Efficiency Increase: Effectively shifted management duties to decrease team workloads.
Affiliations
- Executive member of the Infrastructure Board for Montgomery County
- Represent the company in Community Outreach Programs and Partnerships
- Reading
- Daily Meditation
Accomplishments
- Published my first book in October 2023
- Reduced turnover by 20% in 2023 by implementing new retention programs
- Implemented a new performance management system in 2022 resulting in improved employee productivity.
- Corporate Employee of the Year in 2020
Timeline
Executive Director/AVP, Human Resources
Chase Management Group
11.2017 - Current
Vice President
Valley Staffing
09.2016 - 11.2017
Senior Manager, Human Resources
1901 Group
07.2011 - 08.2016
Bachelor of Arts - Business Management
National College of Business
- Certified Professional in Human Resources, SHRM
- Certified DISC Profile Analyst
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