Penny Guinn
Chandler,AZ
Summary
I have come from a long line of service oriented people, anywhere from medical staff to maitre'd on the Las Vegas strip. We are compassionate listeners with a burning desire to make a difference in the lives of anyone we meet. Caring for people is a choice I'm happy to make, wherever the opportunity arises.
Overview
29
29
years of professional experience
Work History
Senior Service Advocate
Penny Guinn's Support Services For Seniors
Long Beach, WA
01.2020 - 02.2024
- Provided compassionate support to patients during difficult medical situations, offering reassurance and guidance.
- Coordinated care between providers, facilitating efficient treatment plans that met patient needs.
- Actively listened to patients'' concerns, taking appropriate action to address their needs effectively.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Engaged with patients to provide critical information.
Cashier
Sids Grocer
Seaview, WA
10.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Private Caregiver
Penny Guinn
Black Butte Ranch, Or
05.2012 - 07.2019
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patient, promoting overall wellbeing.
- Administered medication as directed by physician.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Server
Coyote Creek Restauant
Sisters, OR
06.1995 - 05.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Medical Billing And Coding
Central Oregon Community College
Bend, OR01.2008
Skills
- Customer service expertise
- Exceptional communication
- Collaboration and Teamwork
- Active Listening
- Client Needs Assessments
- Client Advocacy
Timeline
Senior Service Advocate
Penny Guinn's Support Services For Seniors
01.2020 - 02.2024
Cashier
Sids Grocer
10.2019 - 04.2020
Private Caregiver
Penny Guinn
05.2012 - 07.2019
Server
Coyote Creek Restauant
06.1995 - 05.2012
Associate of Applied Science - Medical Billing And Coding
Central Oregon Community College