Penny Guinn
Chandler,AZ
Summary
I have come from a long line of service oriented people, anywhere from medical staff to maitre'd on the Las Vegas strip. We are compassionate listeners with a burning desire to make a difference in the lives of anyone we meet. Caring for people is a choice I'm happy to make, wherever the opportunity arises.
Overview
29
29
years of professional experience
Work History
Senior Service Advocate
Penny Guinn's Support Services For Seniors
01.2020 - 02.2024
- Provided compassionate support to patients during difficult medical situations, offering reassurance and guidance.
- Coordinated care between providers, facilitating efficient treatment plans that met patient needs.
- Actively listened to patients'' concerns, taking appropriate action to address their needs effectively.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Engaged with patients to provide critical information.
Cashier
Sids Grocer
10.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Private Caregiver
Penny Guinn
05.2012 - 07.2019
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patient, promoting overall wellbeing.
- Administered medication as directed by physician.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Server
Coyote Creek Restauant
06.1995 - 05.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Medical Billing And Coding
Central Oregon Community College
Bend, OR01.2008
Skills
- Customer service expertise
- Exceptional communication
- Collaboration and Teamwork
- Active Listening
- Client Needs Assessments
- Client Advocacy
Timeline
Senior Service Advocate
Penny Guinn's Support Services For Seniors
01.2020 - 02.2024
Cashier
Sids Grocer
10.2019 - 04.2020
Private Caregiver
Penny Guinn
05.2012 - 07.2019
Server
Coyote Creek Restauant
06.1995 - 05.2012
Associate of Applied Science - Medical Billing And Coding
Central Oregon Community College
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