Helen Kaluza
Aliquippa,PA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
Affiliate Marketing Manager /Independent Blogger
Self Employed Writer
05.2022 - Current
- Optimized landing pages and customer journeys to maximize conversions from affiliate traffic sources.
- Developed successful partnerships with key affiliates, resulting in increased brand exposure and sales.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Devised content strategy to effectively engage target audiences.
- Increased blog readership 52% by consistently producing high-quality, engaging content on relevant topics.
- Continuously improved writing skills through ongoing education and staying current on best blogging practices.
- Created dynamic graphics to accompany blog posts.
Senior Property Manager
Ash Properties
01.2018 - 03.2022
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Streamlined property management processes for improved efficiency and cost savings, effectively reducing the team by 18%.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Monthly & annual budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Managed team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Investigated and resolved any tenant complaints.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
Senior Commercial Property Manager
PNC Financial Services Group Inc
01.1999 - 12.2016
- Enhanced tenant satisfaction, addressing concerns and resolving disputes promptly in mixed use portfolio in excess of 1 million square feet.
- Streamlined property maintenance processes for increased efficiency and lower costs.
- Implemented cost-saving measures to reduce operating expenses and improve profitability.
- Managed property renovations, ensuring timely completion and minimal disruption to tenants.
- Established strong relationships with vendors, negotiating contracts for better service at lower costs.
- Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
- Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
- Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
- Leveraged industry best practices in overseeing construction projects from initial planning through completion.
- Developed emergency response plans for each managed property; coordinated drills regularly with tenants as part of risk-management protocol.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Financial Analyst
PNC Financial Services Group Inc
01.1996 - 12.1998
- Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Enhanced forecasting accuracy through development of sophisticated financial models and tools.
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
- Supported executive decision-making by providing data-driven insights on revenue trends and cost drivers.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Initiated process improvements that decreased payouts by 28% with improved tracking of costs associated with OREO properties.
- Strengthened relationships with external partners such as banks or auditors through timely communication and transparent collaboration.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Collected data from other divisions to support quarterly forecasts.
- Trained analysts on best financial modeling practices in financial, contributing to a stronger overall team.
Education
No Degree - Content & Copywriting
Barefoot Writers
Online01.2022
Bachelor of Science - Finance & Economics
Robert Morris University
Coraopolis, PA05.1995
Associate of Science - Architectural Structural Drafting Technology
Community College of Beaver County
Monaca, PA03.1979
Skills
- Performance Analysis
- Relationship building
- Budget Forecasting
- Crisis Management
- Property Inspections
- Asset Management
- Customer Service
- Tenant Relations
- Budgeting and Financial Analysis
- Capital Projects Management
- Financial Budgeting and Reporting
- Operations Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Affiliate Marketing Manager /Independent Blogger
Self Employed Writer
05.2022 - Current
Senior Property Manager
Ash Properties
01.2018 - 03.2022
Senior Commercial Property Manager
PNC Financial Services Group Inc
01.1999 - 12.2016
Financial Analyst
PNC Financial Services Group Inc
01.1996 - 12.1998
No Degree - Content & Copywriting
Barefoot Writers
Bachelor of Science - Finance & Economics
Robert Morris University
Associate of Science - Architectural Structural Drafting Technology
Community College of Beaver County
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