Summary
Overview
Work History
Education
Skills
Timeline
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Pennie Kemp

MARTHAVILLE,LA

Summary

Dedicated professional with a proven track record at Walmart, excelling in customer service and meat slicing expertise. Known for enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness and sanitation. Demonstrates strong work ethic and honesty, contributing to team success and operational efficiency.

Overview

2023
2023
years of professional experience

Work History

Deli Clerk

Walmart
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.

Louisiana Tire Service

Automotive Distribution Network
02.2020 - 07.2022
  • Collaborated with sales associates to recommend appropriate products based on customer needs, increasing overall sales revenue.
  • Demonstrated consistent adherence to company policies regarding safety procedures and protocols during all stages of the tire servicing process.
  • Maintained up-to-date knowledge of industry trends through regular training sessions and workshops, enhancing the quality of provided services.
  • Generated new business leads through successful referrals from satisfied customers who appreciated the top-notch service provided at our facility.
  • Achieved punctuality in appointment scheduling by closely monitoring technician availability, resulting in decreased customer waiting time.
  • Optimized tire service quality by conducting regular equipment maintenance checks and ensuring adherence to standard operating procedures.
  • Reduced wait times for customers by efficiently scheduling appointments and coordinating with team members to ensure prompt service.
  • Ensured high-quality tire services by conducting thorough inspections and implementing corrective actions when needed.

PCA

Desert Inn Hospital
02.2014 - 07.2019
  • Communicated effectively with healthcare team to relay patient needs and changes in condition.
  • Utilized blood pressure monitors to regularly check and maintain patient vitals.
  • Provided emotional support and companionship to patients, enhancing mental well-being.
  • Employed gait belts to safely assist patients with mobility, preventing falls and injuries.
  • Operated electronic health record software to accurately document patient information, ensuring timely updates.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Education

High School Diploma -

Rancho Highschool
Las Vegas, NV
05.2001

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Cleaning and sanitizing
  • Food preparation
  • Food safety
  • Meat slicing expertise
  • Safe food handling
  • Equipment safety

Timeline

Louisiana Tire Service

Automotive Distribution Network
02.2020 - 07.2022

PCA

Desert Inn Hospital
02.2014 - 07.2019

Deli Clerk

Walmart

High School Diploma -

Rancho Highschool

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Pennie Kemp