Penny Martinez
Pullman
Summary
Dynamic leader with a proven track record at Washington State University, adept in cross-functional team management and complex problem-solving. Excelled in partnership development and staff training, enhancing program effectiveness and compliance. Skilled in both employee onboarding and regulatory compliance, consistently achieving organizational objectives with enthusiasm and precision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager and School Certifying Official
Washington State University
Pullman
08.2019 - Current
- Conducted research on best practices in education program planning and implementation.
- Designed a comprehensive plan for evaluating the effectiveness of educational initiatives undertaken by the organization.
- Managed budgeting processes related to training expenses incurred by the organization's Education Department.
- Communicated regularly with leadership team regarding updates on current projects or initiatives within the department.
- Prepared reports on progress towards program goals for management review.
- Maintained up-to-date records related to program activities.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Established and maintained partnerships with community organizations to expand program reach.
- Coordinated scheduling and logistics for events annually, ensuring seamless execution.
Security Manager
Allied Universal Security Services
Moscow
09.2010 - 08.2019
- Performed vulnerability scans on networks and systems to identify any potential threats or weaknesses in security posture.
- Conducted regular staff training on security policies and procedures.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
- Implemented an incident response process to ensure timely resolution of security issues.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Held routine and surprise drills to keep help security team members practice response plans.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Established crisis management and emergency response plans, conducting regular drills to ensure preparedness.
- Maintained team compliance with professionalism guidelines and security team standards.
- Demonstrated public safety dedication by patrolling community events.
- Coordinated with law enforcement and emergency responders during security incidents.
- Coordinated security efforts with other departments to ensure a holistic approach to risk management.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Trained new security officers on safety protocols and company standards.
- Ensured compliance with local, state, and federal regulations regarding security and privacy.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
Military Paralegal
US Army
Fort Hood
06.1999 - 07.2010
- Collaborated with attorneys in all stages of litigation process.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Communicated with witnesses regarding deposition scheduling.
- Organized evidence for use at trial or hearing proceedings.
- Prepared trial notebooks for court proceedings.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Attended court proceedings to observe trials or hearings.
- Assisted in the preparation of legal arguments and memoranda of law.
- Interpreted various types of legal documents including contracts and agreements.
- Coordinated witness testimony for depositions.
- Interviewed clients and obtained vital case information to support associates.
- Prepared clients for appointments, depositions and testimony.
- Trained staff on office procedures and case-specific duties.
- Assisted attorneys in court by managing exhibits, taking notes, and ensuring all necessary materials were available.
- Coordinated subpoena services and other support activities for legal office.
- Conducted witness interviews and investigations to gather case-relevant information.
- Prepared and organized materials for trial, including exhibits, witness lists, and evidence.
- Used WestLaw and LexisNexis to examine secondary sources, statutory, and case law and federal and state regulations.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Maintained professional knowledge by attending legal workshops, reviewing professional publications, and participating in professional societies.
- Participated in client interviews, observed questioning process and documented information.
- Responded to client calls and inquiries to deliver applicable information.
- Met with clients and attorneys to discuss case details and evidence.
- Called witnesses to give testimonies during court hearings.
- Contacted witnesses and scheduled interviews and evaluations.
Education
Bachelor of Arts - Organizational Leadership
University of Idaho
Moscow, ID12-2022
Skills
- Team leadership
- Employee onboarding
- Decision-making
- Cross-functional team management
- Conflict resolution
- Complex Problem-solving
- Clear communication
- Work prioritization
- Staff management
- Staff training and development
- Financial records oversight
- Customer service
- Staff development
- Regulatory compliance
- Partnership development
- Task delegation
- Performance evaluations
- Coaching and mentoring
Accomplishments
- Allied Universal Manager of the Year 2009 & 2010
- Allied Universal Frank Rebina Award of Excellence 2011
Certification
- Mental Health First Aid for Higher Ed
- Crisis Intervention Training
- FEMA
Affiliations
- American Legion Post Commander, Adjutant and Service Officer
- American Legion District Commander
- American Legion Area Vice Commander
- County Volunteer Veteran's Service Officer
- Ladow Food Pantry Board of Directors
- Garfield Community Association
- Viking Crew Committee member
References
References available upon request.
Timeline
Manager and School Certifying Official
Washington State University
08.2019 - Current
Security Manager
Allied Universal Security Services
09.2010 - 08.2019
Military Paralegal
US Army
06.1999 - 07.2010
Bachelor of Arts - Organizational Leadership
University of Idaho
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