Summary
Overview
Work History
Education
Skills
Refernces
Timeline
Generic

Penny Nebre

Bakersfield,CA

Summary

Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to a Healthcare office long-term.

Overview

6
6
years of professional experience

Work History

Patient Access Service Representative II

11.2018 - 12.2018
  • Kern Medical Pre-Reg Insurance verification and authorizations.
  • Received Referrals
  • Greets patients, reviews processes, and schedules appointments or follow ups
  • Meet daily goal of 40+ action's per day
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
  • Applied administrative knowledge and courtesy to explain procedures and services to patients

Front office Shift Lead

  • Accelerated Urgent Care Greeted patients and ensured they were comfortable while waiting
  • Check in and discharge patients upon arrival and departure Answered the phone, forwarded calls to correct medical staff
  • Followed up in email with patient queries
  • Took initiative to organize front-desk filing systems Obtained and verified Patient insurance Collected Patient co-pay or out of pocket fees

Shipping clerk

Wonderful Halos
08.2012 - 01.2016
  • Greeted customers and ensured they receive great customer service while at our facility Maintain an organized work environment and kept track of all computerized shipping management services to make sure all shipments were sent out or received in a timely manner Phone communication skills Tracked inbound and outbound shipments

Education

Certification - Medical Reception

Medical Receptionist
Delano, CA
07.2016

High school diploma -

Caesar Chavez High School

Skills

  • Professional Development
  • Patient Relations
  • Call Forwarding
  • Appointment Confirmation
  • Opening and Closing Offices
  • Correspondence Typing
  • Information Protection
  • Health Education
  • System Updates
  • Patient Scheduling
  • Patient Registration
  • Office Administration

Refernces

available upon request 

Timeline

Patient Access Service Representative II

11.2018 - 12.2018

Shipping clerk

Wonderful Halos
08.2012 - 01.2016

Front office Shift Lead

Certification - Medical Reception

Medical Receptionist

High school diploma -

Caesar Chavez High School

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Penny Nebre