Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Penny N. Sanders

Oklahoma City

Summary

Successful and highly respected, dependable professional who possesses a strong work ethic. A critical thinker driven finance professional with 7 years + effectively manage multiple projects as well as being a team player who is readily able to learn and adapt to changing situations, streamline processes and ensure compliance with agency federal financial policies. Skilled in vendor management, and data-driven financial reporting. With well-developed interpersonal and intrapersonal communication skills in a leadership role.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Grants Management Specialist

Oklahoma Department of Mental Health and Substance Abuse Services
10.2022 - Current
  • Oversee federal reporting related to federal grant accounts, ensuring accuracy in account grants, billing, invoicing and contracts.
  • Verified funding eligibility and authorization requirements in accordance with federal program guidelines and communicated updates to project directors.
  • Generated and submitted reports to federal agencies, monitored claim status, and resolved discrepancies or denials to ensure timely reports.
  • Mentoring incoming Notices of Award (NOA), reconciled federal accounts, and maintained audit-ready documentation for all NOA budget approved.
  • Managed and conducted follow-up on outstanding report in compliance with federal regulations and financial policies.
  • Provided financial support and account reporting to internal departments, offering clear communication on grant balances, allowable expenses, and federal billing procedures.
  • Assisted in preparing monthly, quarterly, and annual financial reports, ensuring compliance with agency standards, grant requirements, and institutional fiscal policy.
  • Serve as liaison between grant management, agency financial division, contracts and facility personnel involved in grant projects.
  • Research and gather information on new grants applications and support services.
  • Assist program Directors submit federal applications, reports, and additional needed materials for timely reporting.
  • Research and analyze grant announcement to ensure opportunity is appropriate for ODMHSAS internal and level of effort to improve services.
  • Monitor program managers by providing federal and state requirements for compliance and maintaining grants funding.
  • Leading quarterly budget worksheet meetings review grant budgets and spending within contracts.
  • Create training documents for programs and assist with completing federal documents and submitting material on federal sites.
  • Holding training sessions for new funding opportunity, to assist with completing grant application.
  • Develop and implement internal control measures to enhance accuracy and prevent fraud.
  • Partner with vendors and other agencies to resolve payment discrepancies and maintain positive working relationships.
  • Collaborate with procurement, treasury, and IT departments to streamline systems and enhance automation.

Owner

Accounting and Audit-Entrepreneur Business
01.2020 - Current
  • Ensure taxpayer compliance with Individual Income tax statutes and rules by reviewing and auditing individual income and business tax returns submitted to the Oklahoma Tax Commission.
  • Review returns to look for potential issues in the following areas: federal tax adjustments or underreporting, credit distribution, federal and Oklahoma non-filing, out of state income, business income, retirement income, gambling income and any other identified areas.
  • Analyze and audit individual financial records, including the individual income return, federal income tax returns and adjustments, business tax returns and adjustments, internal and external income reports, and OESC (Oklahoma Employment Security Commission)
  • File Individual Income

Program Access Specialist

Oklahoma Department of Mental Health and Substance Abuse Services
06.2021 - 10.2022
  • Provide guidance and advice to states, and local organizations regarding adult's behavioral health issues such as mental health and substance abuse disorders.
  • Provides programmatic and administrative technical assistance, consultation, training to service providers. ODMHSAS staff, consumers, and other constituents, specifically regarding access issues and crisis services.
  • Facilitates the ODMHSAS internal “access team” activities to staff and technical assistance to the most difficult access issues for individuals around the state organization.
  • Develop, plan and technical assistance with other state agencies, providers, and stakeholders regards to access to mental health services.
  • Conducts periodic interviews and surveys with services provider staff and consumers.
  • Conducts mystery shopper phone calls checking access to services.
  • Records results and prepares written and oral reports of access visits, mystery calls and access calls.

Community Response Team /Case Management Team Lead

Oklahoma Department of Mental Health and Substance Abuse services
06.2020 - 01.2021
  • Oversee and manage adults with serious mental health and substance abuse disorders. Provide crisis assessment and short-term intervention, focused on safety planning and crisis stabilization.
  • Assess and analyze situations to safeguard against harmful events and other potentially traumatic events, assisting to obtain immediate case consultation with management staffs or available attending doctors to develop a safety plan for the patients.
  • Manage 10 CRT/CM teams and plan day-to-day workflow for those staff assigned to me.
  • Lead advocate for consumers that need emergency housing through relationship building and collaborating with Homeless Alliance and Oklahoma City Housing Authority.
  • Maintain positive collaborative relationships with community partners, hospital emergency departments including bed to bed transfer units, other higher level of care programs.
  • Oversee training of departmental staff and conduct monthly meetings, in conjunction with other staffs by assisting in the reduction of situations that places risk of the health and/or safety of clients, and staffs.
  • Conducts performance evaluations for CRT/Case Manager Team approaches evaluations from a framework of constructive discussion about strengths as well as areas needing improvement with documented evidence of examples of strengths and improvement areas for the overall improvement of the department.
  • Assists employees in identifying goals for performance improvement each year and includes with formal evaluation. Conduct and document progressive disciplinary action for all clinical staff in accordance with agency policies and procedures. Work in collaboration with HR to assure ongoing learning needs of employees are being met as well as the attendance of staff meeting the mandatory attendance requirements.
  • Currently, engaged with Assistant Executive and Senior Executive managers to implement Dispatch promo call throughout the communities of Oklahoma.

Pharmacy Technician

CVS/Pharmacy
04.2010 - 08.2020
  • Processed and verified pharmacy invoices, ensuring accuracy in pricing, quantities, and vendor billing statements.
  • Managed accounts payable by preparing, coding, and submitting invoices for approval and timely payment.
  • Reconciled vendor statements and resolved discrepancies related to purchase orders, credits, and overpayments.
  • Monitored accounts receivable balances, processed payments, and followed up on outstanding invoices to maintain cash flow.
  • Collaborated with vendors and internal departments to resolve billing errors and maintain accurate financial records.
  • Entered and updated invoice data in pharmacy management and accounting systems with a high degree of accuracy.
  • Ensured compliance with internal accounting policies, HIPAA regulations, and state pharmacy guidelines.
  • Assisted with month-end closing by preparing AP/AR reports and verifying financial transactions.
  • Supported inventory management by aligning purchase orders, invoices, and payments to ensure cost accuracy.
  • Maintained organized documentation for audit and financial quarter reports.
  • Mix pharmaceutical preparations according to written prescriptions. Responsible for Inventory Control. Analyze Patient needs and solve Customer Complaints as well as Maintaining Good Will throughout All Employee Relationships.

Mental Health Technician

Baptist Integris Hospital Spencer
10.2015 - 08.2017
  • Participates as a member of the treatment team under the direction of the RN or Program Manager.
  • Adheres to CARF requirement as appropriate based on the level of patients cares.
  • Act as a personal assistance to assigned patients.
  • Spends individual time with each assigned patient daily, by helping patients attain treatment goals.
  • Assist patients with daily living skills (i.e., bathing, grooming, elimination, nutrition, etc.) and transportation as needed.
  • Provide group therapy under direction of RN.
  • Make patient rounds as prescribed by unit policy and/or patient needs and reports any incidents.
  • Utilizes accepted intervention, under the direction of the RN, Director of Nursing, or Program Manager, in dealing with problematic patient behaviors.

Billing/ Account Receivable Manager

Phycon, Inc
09.2006 - 01.2011
  • Managing a team Account Receivable 15 + people, and managed hospitals billings and private clinic for doctors' accounts, to ensure all payment apply accuracy to timely standards, correcting of/and problems, posting account receivable correctly and timely manners, electronic services notification to department Director.
  • Oversee quality assurance related to business accounts for accuracy, productivity, and timely delivery to reduce the cost.
  • Establish, report weekly revenue to management on a weekly basis.
  • Auditing bank reconciliation to the general ledger, recorded and paid correctly.
  • Ensure all invoices and outstanding accepted auditing rules and procedures
  • Bookkeeping practices and standards
  • Financial statements, ledgers, journals and monthly reports
  • Oracle E-Business computer technology related to accounting systems.

Clinic Office Manager

Southwest Medical Tower
05.2004 - 08.2006
  • Daily clinic Operation with Doctors. Established strategic, plan and implemented multiply account assisted and directed daily operation, including quality control.
  • Computerize Billing Medicare, Medicaid, to private insurances.
  • Completed insurance filings and other claims forms.
  • Interview patients to complete documents case histories.
  • Receive and route message, documents such as laboratory results to appropriate staffs. Compile and record medical charts, reports and correspondence to accounting.
  • Reconcile Bank Deposit daily, weekly and monthly statements.

Education

MBA - Healthcare Administration

Western Governor University
Utah Labor Center Condominium, UT
07-2026

Certificate of Technical Studies - Surgical technologist

Metro Technology
Oklahoma City, OK
10-2025

Master of Arts - Substance Abuse, Mental Health Addiction Counseling, Minor in Accounting, Finance

University of Central Oklahoma
Edmond, OK
05.2020

Bachelor of Art - Sociology, Human Service

University of Central Oklahoma
Edmond, OK
12-2017

Associate of Art - Sociology

Oklahoma City Community College
Oklahoma City, OK
12-2014

Skills

  • Bilingual in Vietnamese (both written & verbal)
  • Accounting Business Finance and CPA assistance
  • Computerized Accounting, Payroll Accounting, Financial Accounting
  • Basic/Intermediate/Strong computer skills
  • Basic/Intermediate Typing 40 wpm
  • Proficient with Microsoft office: Word, Excel, Access, Outlook, and Internet
  • Experience speaking to crowds of various size
  • Advertising /Marketing experience
  • Data entry/10 keys skills and bank Reconciliation
  • Experience coordinating vendors and suppliers
  • 15 Years of Patients Care; Customer Service, and Sales Experience; 10 Years of Management Experience consisting of Interpersonal Hire, Training, Supervise, Scheduling and Mentoring Employees evaluation

Certification

  • Basic Tax preparation since 2020 -Current
  • CPR/ BLS - Basic Life Support
  • Moral Recognition Therapy (MRT)
  • Behaviors Health and Rehabilitations Case Manager Level II
  • Behaviors Health Wellness Coach
  • Housing Endorsement /Navigation
  • Francis-Tuttle Technology - Full Bookkeeping Accounting
  • Francis Tuttle Technology - Pharmacy Technician
  • Metro Tech Technology State Board License Cosmetologist

Timeline

Senior Grants Management Specialist

Oklahoma Department of Mental Health and Substance Abuse Services
10.2022 - Current

Program Access Specialist

Oklahoma Department of Mental Health and Substance Abuse Services
06.2021 - 10.2022

Community Response Team /Case Management Team Lead

Oklahoma Department of Mental Health and Substance Abuse services
06.2020 - 01.2021

Owner

Accounting and Audit-Entrepreneur Business
01.2020 - Current

Mental Health Technician

Baptist Integris Hospital Spencer
10.2015 - 08.2017

Pharmacy Technician

CVS/Pharmacy
04.2010 - 08.2020

Billing/ Account Receivable Manager

Phycon, Inc
09.2006 - 01.2011

Clinic Office Manager

Southwest Medical Tower
05.2004 - 08.2006

MBA - Healthcare Administration

Western Governor University

Certificate of Technical Studies - Surgical technologist

Metro Technology

Master of Arts - Substance Abuse, Mental Health Addiction Counseling, Minor in Accounting, Finance

University of Central Oklahoma

Bachelor of Art - Sociology, Human Service

University of Central Oklahoma

Associate of Art - Sociology

Oklahoma City Community College
Penny N. Sanders