Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Penny Sams

Union Mills,NC

Summary

Results-driven professional with a high standard of excellence and a determination to succeed. Skilled in code enforcement and animal control officer roles, with extensive knowledge and experience in compliance and enforcement. Demonstrates impartiality and efficiency in upholding applicable codes. Proficient in civil and administrative legal notice requirements, court procedures, and locally adopted ordinances. Excels in conducting site inspections and identifying violations. With over 10 years of experience investigating complaints and mediating resolutions, developed strong skills in conflict resolution and tactful communication. Knowledgeable with animal welfare with a solid background in code enforcement and a proven track record of ensuring compliance with local regulations Contribute awareness of humane animal handling practices as well as public safety prsuccess.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Lead Code Enforcement Officer

Henderson County
07.2022 - Current
  • Conducts investigations regarding zoning, nuisance ordinance, and other public nuisance code violations of the Code filed with our office from citizens, administration, and/or county commissioners
  • Aid in the permitting process, and related functions to the property owners pertaining to the violations
  • Maintain and create written records of inspections, including code violations cited, date of inspection and appropriate action taken utilizing Microsoft Access software
  • Research legal ownership information utilizing Online GIS and Land Records Website for community
  • Communicates with citizens regarding zoning complaints and code violations
  • Attends public meetings; prepares agenda and presents it to the audience

Zoning Administrator/Planner

Town of Wood NC
10.2021 - 07.2022

Wrote zoning verification letters and provided interpretations for zoning and land development
standards. Determined compliance with the provisions of the Zoning Ordinance and
completeness of planning applications. Notified applicant if the proposed use is not in
compliance with ordinance standards and assists with an appropriate alternative procedure,
appeals, or any other administrative remedies necessary to attain compliance. Conducted
technical reviews, site inspections, and responded to staff and citizen requests regarding zoning ordinances and nuisance violations. Made staff reports and presentations as appropriate to the board on specific project proposals such as, but not limited to, rezoning applications, special
use permit applications, zoning amendments, variances, and appeals.

Zoning Enforcement Officer

City of Asheville, NC
03.2016 - 10.2021

Conducted investigations regarding local codes reported to our office by citizens, or
administration. Patrolled and identified ordinance violations and determining effective methods
to resolve violations. Notified property owners of violations and recommending corrective
actions. Enforced all local codes regarding discipline. Provided aid in the permit process, and
related functions to the property owners pertaining to the violations. Maintained written records. Researched legal ownership information utilizing Online GIS and Land Records Website.
Attended public meetings; prepared and made public presentations.

Code Enforcement Officer

Henderson County, NC
03.2015 - 03.2016

Conducted investigations regarding zoning, nuisance ordinance, and other public nuisance code violations of the Code filed with our office from citizens, administration, and/or county
commissioners. Patrolled the County to identify ordinance violations and determine effective
method to resolve violations. Aided in the permitting process, and related functions to the
property owners pertaining to the violations. Maintained and created written records of
inspections, including code violations cited, date of inspection and appropriate action taken
utilizing Microsoft Access software. Researched legal ownership information utilizing Online GIS
and Land Records Website for community. Communicated with citizens regarding zoning
complaints and code violations. Attended public meetings; prepared agenda and presented it to
the audience.

Detention Officer

Henderson County, NC
08.2011 - 05.2015
  • Processed, inspected, and fed inmates
  • Provided patrol of lock down area
  • Received and processed inmates into custody of institutions, searches, and their property
  • Aided detention medical staff (provide medications)
  • Provided transportation of inmates to and from criminal court

Parking Enforcement Supervisor

City of Asheville, NC
08.2008 - 03.2012

Provide supervision to eight (8) staff members. Processed payments and made daily deposits.
Maintained all equipment and vehicles. Enforced parking permits and designated parking
spaces. Attended all training and conferences. Provided security for City parking deck
structures. Hired and trained. Maintain accurate records and warnings and citations. Prepared
reports on Parking fines and meter collections.

Animal Services Officer

City of Asheville, NC
10.2002 - 08.2008
  • Performed investigations into complaints of neglect/cruelty to animals
  • Enforced state and local animal control ordinances
  • Captured stray and uncontrolled domestic animals, livestock, and wildlife in a humane safe manner
  • Prepared reports, warrants, and testified in court
  • Collected evidence
  • Assisted Law Enforcement with animals
  • Obtained search warrants and administration warrants
  • Transported animals to the nature center or a rehabilitation center
  • Maintained a clean and sterile vehicle (disease free)
  • Transported sick and injured animals to the local veterinarian office
  • Captured loose animals
  • Inspected pet stores to ensure healthy animals (disease free)
  • Educated citizens about the importance of the spay/neuter program
  • Provided rental of animal traps
  • Counseled prospective pet parents for new adoptions
  • Released animals that were under quarantine

Education

Associate in Applied Science (A.A.S.) - Criminal Justice

AB Tech Community College
Asheville, NC
05.2010

Skills

  • Clear communication skills
  • Investigation techniques
  • Patience and tact
  • Legal compliance
  • Team Collaboration
  • Strong analytical skills
  • Extensive training & experience in Animal Control
  • Relationship building
  • Strategic planning
  • Decision-making

Certification

  • CPR Adult/Infant
  • Defensive Driving
  • OC Spray
  • Cap-Chur Equipment Chemical Capture
  • Asp Baton Training
  • Snappy Snare Training
  • Illegal dog fighting & Associated crimes - NC Justice Academy
  • Euthanasia – expired
  • Taser
  • Basic Wildlife rehabilitation
  • Verbal Judo Tactical Communication for Criminal Justice Professionals
  • Bite stick Training
  • National Cruelty Investigations Level1
  • Metric One Property Maintenance & Housing Enforcement
  • North Carolina Justice Academy Emotional Intelligence for Law enforcement.
  • National Animal Care & Control Association

Level I II III National Certified

Timeline

Lead Code Enforcement Officer

Henderson County
07.2022 - Current

Zoning Administrator/Planner

Town of Wood NC
10.2021 - 07.2022

Zoning Enforcement Officer

City of Asheville, NC
03.2016 - 10.2021

Code Enforcement Officer

Henderson County, NC
03.2015 - 03.2016

Detention Officer

Henderson County, NC
08.2011 - 05.2015

Parking Enforcement Supervisor

City of Asheville, NC
08.2008 - 03.2012

Animal Services Officer

City of Asheville, NC
10.2002 - 08.2008

Associate in Applied Science (A.A.S.) - Criminal Justice

AB Tech Community College
Penny Sams