Penny Schaefer
Office Manager
Silver Lake,KS
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of Quickbooks, office software, scheduling, and resource allocation to drive operational success.
Overview
14
14
years of professional experience
Work History
Office Manager
Skilled Saws, Inc
04.2017 - Current
- Providing general administrative support.
- Manage payroll via Quickbooks, including time card processing and providing weekly paychecks to staff members.
- Preparing and maintaining employee files and assist in the onboarding process for new hires.
- Organize supply orders to see that the employees have necessary tools to perform their jobs including maintaining and ordering inventory.
- Plan in-house and off-site activities, parties, celebrations and company trips.
Annuity New Business Phone Team
Advisors Excel
11.2015 - 04.2017
- Conducted calls and sent email communication to follow up on pending applications to ensure they are being processed in a timely manner.
- Report and record status of new or pending applications in the internal tracking system.
- Diligently communicate with transfer companies to confirm funds are being moved in a timely manner.
- Correspond with advisers and their office staff on the status of new or pending business.
Lead Receptionist
Advisors Excel
11.2012 - 11.2015
- All responsibilities as a receptionist with the addition of overseeing and supporting the front desk receptionist.
- Daily communication with department heads about their needs and wants.
- Responsible to maintain high level of customer care and communication resource for the front desk staff.
Receptionist
Advisors Excel
11.2011 - 11.2012
- I was typically the first point of contact with clients calling in. This was a very fast paced position with attention to detail.
- I handled incoming calls with professionalism and proper etiquette.
- Answered all inquiries, questions, and concerns from visitors.
- I handled the sorting of receiving and outgoing of daily mail.
Education
High School Diploma -
Frankfort High School
Frankfort, Kansas05.1988
Skills
- Ability to work independently, but also as a team member
- Time management
- Expert with Google Drive, spreadsheets, and PowerPoint’s
- Excellent, verbal and written communication skills, and unwavering integrity
- Problem-solving, team leadership, organizational and management skills
- Office management
- Client in business management
- Detail oriented, focusing on the quality in all aspects of my work
- Eager to continuous learning and adaptability
- Customer service
- Organizational skills
- Office administration
Timeline
Office Manager
Skilled Saws, Inc
04.2017 - Current
Annuity New Business Phone Team
Advisors Excel
11.2015 - 04.2017
Lead Receptionist
Advisors Excel
11.2012 - 11.2015
Receptionist
Advisors Excel
11.2011 - 11.2012
High School Diploma -
Frankfort High School