Summary
Overview
Work History
Education
Skills
Timeline
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Penny Tuberosa

Valrico,FL

Summary

Dynamic Health Claims Specialist with proven expertise at EMSI in claims processing and organizational growth. Enhanced approval rates by identifying trends in denied claims and implementing corrective actions. Skilled in medical billing and HIPAA compliance, while fostering strong relationships with clients and colleagues to ensure exceptional service and support.

Overview

2025
2025
years of professional experience

Work History

Health Claims Specialist

EMSI
  • Provided cross-training to colleagues on various aspects of the health claims process, leading to a more versatile and adaptable team.
  • Served as a liaison between the billing department and insurance carriers, fostering positive relationships that led to smoother claim processing experiences for all parties involved.
  • Identified trends in denied claims and implemented corrective actions, increasing overall approval rates.
  • Guided patients through complex insurance processes, ensuring they received accurate and timely information regarding their health coverage options.

Office Coordinator

Home Instead
04.2019 - 10.2024
  • Recorded and organized messages for effective communication within the office.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Health Claims Specialist

Syndicated Office Systems
03.1993 - 01.2005
  • Recorded and organized messages for effective communication within the office.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Education

Tech School For Business Ed And Accounting

Iriquois
Erie, PA
06.1979

Skills

  • Organizational growth
  • Claims processing proficiency
  • Medical billing experience
  • HIPAA compliance

Timeline

Office Coordinator

Home Instead
04.2019 - 10.2024

Health Claims Specialist

Syndicated Office Systems
03.1993 - 01.2005

Health Claims Specialist

EMSI

Tech School For Business Ed And Accounting

Iriquois

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Penny Tuberosa