Hardworking employee enthusiastic about learning Home Remodeling field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Hi, I’m
Penny Walton
Hemingway,SC
Summary
Overview
15
years of professional experience
1
Certificate
2
Languages
Work History
General Development and Repair
Assistant Office Manager
01.2019 - 04.2023
Job overview
- Assist in daily operations of the office
- Make/Answer phone calls to clients and contractors
- Interviewing potential customers and partners
- Emailing all parties including company managers, employees and subsidiaries
- Organizing records for tax information client folders and contractor documents
- Oversee projects on client property and ensured all aspects of the project and business are continuously working together.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
CVS/caremark
Customer Service Representative Expert
03.2016 - 08.2018
Job overview
- Handled escalated calls professionally by remaining calm under pressure while working towards mutually agreeable resolutions for all parties involved.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed high call volumes while maintaining quality service standards, leading to positive feedback from customers.
Goodwill Industries Of North Ga
Cashier/ Floor Associate
02.2008 - 09.2011
Job overview
- Processed all sales transactions accurately in a timely fashion
- Answered customer's questions and address problems and complaints in person and via phone
- Helped customers select products that best fit their personal needs
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Open and close the store including counting cash drawers and making sure store with opening ready for next shift
- Maintain visually appealing and effective displays for the entire store
- Offer Direction and gave constructive feedback to motivate team members.
- Greeted customers entering store and responded promptly to customer needs.
Education
Pro SolutionsAtlanta, GA
No Degree from Professional Development
04.2022
University Overview
- Awarded Professional Development Certificate
- Awarded The Mindful Classroom Certificate
Turner Job Corps Center - AlbanyAlbany, GA
No Degree from Medical Ins Coding
05.2008
University Overview
Amityville Memorial High
Skills
- Excellent Communication
- Teamwork
- Adaptability
- Time Management
- Conflict Resolution
- Active Listening
- Patience
- Customer Service
- Office Administration
- Staff Training
Document Preparation
Certification
Certificate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Don't sit down and wait for the opportunities to come. Get up and make them."
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsPersonal Information
Personal Information
Title: C.S.R.References
References
Goldie Callwood, Co-Worker, Goodwill Of North Ga, goldievigal@gmail.com, (678) 458-3977, 25 Serena Ct., Covington, GATimeline
Assistant Office Manager
General Development and Repair
01.2019 - 04.2023
Customer Service Representative Expert
CVS/caremark
03.2016 - 08.2018
Cashier/ Floor Associate
Goodwill Industries Of North Ga
02.2008 - 09.2011
Pro Solutions
No Degree from Professional Development
Turner Job Corps Center - Albany
No Degree from Medical Ins Coding
Walking
Walking
I love walking due to the peace it allows the mind to achieve and be one with nature, while adding some meditation music to soothe the soul.
Personal Information
Personal Information
Title: C.S.R.References
References
Goldie Callwood, Co-Worker, Goodwill Of North Ga, goldievigal@gmail.com, (678) 458-3977, 25 Serena Ct., Covington, GAWalking
Walking
I love walking due to the peace it allows the mind to achieve and be one with nature, while adding some meditation music to soothe the soul.
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