Penny Wiser
Oshkosh,WI
Summary
Dynamic and results-oriented professional with extensive experience as a Lead Sales Associate at Dollar General, demonstrating exceptional teamwork, collaboration, and problem-solving skills. Proven track record in enhancing customer satisfaction and loyalty, coupled with adeptness in inventory management and sales training. Excelled in multitasking and time management, consistently meeting or exceeding sales targets.
Overview
2023
2023
years of professional experience
Work History
Mom
Self Employed Web
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Lead Sales Associate
Dollar General
08.2021 - 05.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Diploma - General Along With Child Care
Waupun High School
Waupun, WI05.1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Foster Parent with Community Care Resources Inc
I was a foster parent for 10 years and helped over 45 children and adopted 4 through special needs adoption. My husband passed away 09/2018, with his passing, I stopped foster care in December. I have been able to be a stay at home Mom since then with a short term job at Dollar General. My children are now in high school and I have more flexibility to get back into the work environment. Thank you for your time and I look forward to speaking with you soon.
Timeline
Lead Sales Associate
Dollar General
08.2021 - 05.2022
Mom
Self Employed Web
Diploma - General Along With Child Care
Waupun High School
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