Registered License
Nurse
Haughton,LA
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Skilled Patient Care Coordinator familiar with case management and care planning. [Number]-year history as Registered Nurse working in busy healthcare settings prior to transitioning into administrative roles. Comprehensive understanding of care spectrum and processes for care coordination.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Willis Knighton Medical Center
01.2015 - 09.2022
- Quality Assurance
- Interpersonal Skills
- Team Leadership
- Crisis Intervention
- Effective Communication
- Interdepartmental Collaboration.
- HIPAA Protocol Adherence
- Multitasking
- Process Improvements
- Communicated with healthcare providers to facilitate seamless patient care transitions and discharge planning.
- Led initiatives to streamline workflows, resulting in increased departmental efficiency and improved patient satisfaction.
- Analyzed feedback from patients to identify areas for improvement in care coordination services.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Head Nurse
Willis Knighton Medical Center
01.2007 - 01.2015
- Led nursing staff to ensure high-quality patient care and adherence to best practices.
- Mentored junior nurses, fostering professional growth and confidence in clinical skills.
- Coordinated patient care plans with interdisciplinary teams to optimize treatment outcomes.
- Oversaw compliance with regulatory standards, ensuring safe and effective patient environments.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Served as a liaison between the nursing department and hospital administration to address staffing concerns, policy changes, and budgetary issues effectively.
Charge Nurse
Willis Knighton Medical Center
01.2000 - 01.2007
- Supervised nursing staff, ensuring high-quality patient care and adherence to protocols.
- Coordinated patient admissions and discharges, enhancing operational efficiency within unit.
- Monitored patient progress, adjusting care plans in collaboration with interdisciplinary teams.
- Led quality improvement initiatives, optimizing workflows to enhance patient outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Facilitated communication between departments, streamlining processes to improve overall patient experience.
Staff Nurse
Willis Knighton Medical Center
05.1994 - 01.2000
- Administered medications and monitored patient responses to ensure optimal care quality.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Mentored junior nursing staff, enhancing clinical skills and fostering a culture of continuous improvement.
- Implemented infection control measures, contributing to improved safety standards within the facility.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Secretary
Mansfield Auto World
06.1987 - 06.1993
- Managed daily office operations, ensuring efficiency and organization.
- Maintained accurate records and documentation for internal processes and reporting.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Education
Associate of Applied Science - Nursing
Northwestern State University of Louisiana
Natchitoches, LA05-1994
GED -
Mansfield High School
Mansfield, LA05-1981
Skills
- Patient scheduling
- Proficient in medical terminology
- Electronic health record management
- Care plan formulation
- Regulatory adherence
- Healthcare project coordination
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Patient relations
- Attention to detail
- Customer service
Affiliations
- I love walking, golfing, most anything outdoors
- I enjoy watching my grandchildren in ALL the activities: football, basketball, baseball, softball, cheerleading and dance. Actually anything they do makes me happy
- I enjoy most music, especially my praise music
Accomplishments
- I am club secretary and a Paul Harris Award Member in my Bossier City Rotary Club
Certification
- Registered Nurse License
- Medical-Surgical Nursing Certification - it is expire at this time
References
References available upon request.
<Enter your own>
Education and Training
other,other
Timeline
Patient Care Coordinator
Willis Knighton Medical Center
01.2015 - 09.2022
Head Nurse
Willis Knighton Medical Center
01.2007 - 01.2015
Charge Nurse
Willis Knighton Medical Center
01.2000 - 01.2007
Staff Nurse
Willis Knighton Medical Center
05.1994 - 01.2000
Secretary
Mansfield Auto World
06.1987 - 06.1993
GED -
Mansfield High School
Associate of Applied Science - Nursing
Northwestern State University of Louisiana