Pennyatta Floyd
Jackson,USA
Summary
Objective: To assure a challenging position with a reputable company that will allow me to exercise skills, while affording the opportunity to excel for future advancement.
PROFESSIONAL SUMMARY
Overview
29
29
years of professional experience
Work History
Program Health Program Specialist 11
MS Dept of Health
05.2023 - Current
- Collect demographic data, insurance, pre-registration, financial clearance, payment collections
- Maintain compliance with all applicable regulatory requirements
- Promote department goals and objectives, promote exceptional patient experiences
- Knowledge effectively to assist clients and/or patients as needed
- Answer multi-line switchboard
Patient Access Data Integrity Specialist ll
University MS Medical Center
08.2022 - 05.2023
- Check-In patients Schedule appointments in Epic
- Collect patient information insures correct data on patient demographics
- Answer all incoming calls and assisting patients
- Train New Hires, Be proactive
- Provide assistant in areas where needed
- Clear accounts, verify insurance
- Pre-register of accounts daily
- Perform timely and accurate patient throughout functions
- Collect copay
Project Officer II
MS Dept of Health
11.2018 - 08.2022
- Establish, review, and evaluate procedures
- Assist in projects and prepare information which is subject to agency regulations
- Recommend actions, monitor special projects, and assure that findings are applied, implemented, and documented
- Determine office requirements and prepare information for carrying out assignment missions
- Provide confidential information to the agency head nurses and doctors in surveillance and division directors following HIPPA protocol
- Investigate and enter in information that implements public information and education programs and conduct public hearings concerning special projects and grants
- Direct and supervise special projects and perform clerical duties as required or assigned
- Provide customer service, receiving and monitoring calls to collect information as needed
- Closely collaborated with project members to identify and quickly address problems
Laboratory Clerk III
MS Dept of Health
11.2016 - 11.2018
- Examined checked and verified records and lab reports for accuracy and thoroughness
- Keyed in lab data and results
- Answered calls from hospitals and clinics
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines of HIPPA to promote a safe working environment
- Locate and retrieve medical records upon request from an authorized agency, hospital, or physician
- Clerical work involving the maintenance of medical records of patients admitted to state hospitals and county health departments
- Locate, fax, and mails medical lab records requested by other hospitals, agencies, and physicians composes letters requesting patient medical records needed from other hospitals and physicians
Data Entry Control
MS Dept Of Health
08.2014 - 11.2016
- Responsible for entering massive amounts of private lab documents into a database with accuracy and time sensitive documents
- Prepared source data for company data entry by compiling and sorting documentation
- Established entry priorities and maintained operations by following protocol, policies, and procedures
- Reported Various clerical duties and provided excellent customer service to authorized personnel while keeping information strictly confidential
- Scanned documents and saved in a database to keep records of essential organizational information
- Received incoming calls and handled data requests
- Managed workflow scheduling, data entry and accuracy verification for large data projects
- Supported multiple departments with special projects
- Reviewed and updated client correspondence files and database information to maintain accurate records
- Completed data entry tasks with accuracy and efficiency
- Sorted documents and maintained an organized filing process
Data Entry Operator Specialist
MS Dept. of Revenue
02.2002 - 05.2013
- Entered massive amounts of financial data into specialized fields of computer components utilizing specific databases
- Compiled and input tax information for corporations that impelled sales tax, title taxes etc
- Trained new hires as needed to provide professional customer service and clerical duties to assist in multiple departments as needed
- Complied with Dept
- Of Revenue’s district offices by entering tax information, researching tax information, and proving potential audit leads
- Coordinates special projects/program activities as required
Office Manager
Apollo Hair Design
01.1996 - 01.2002
- In charge of all daily money transactions, scheduling appointments, booking client appointments, ordering supplies
- All day-to-day activities and transactions
Education
Diploma -
Thornridge High School
Dalton, IL01.1996
Skills
- Data Entry
- Call center
- Scheduling
- Knowledge and skills for STI
- Excel
- PowerPoint
- Knowledge of database such as: Epic Software
- EHARS
- Apollo
- Prism
Additionalinformation - References
- Terrell Lawson, Jackson, MS, 601576-7953
- Allia Jackson, Clinton, MS, 601842-7860
- Shanda Steele, Jackson, MS, 601576-8133
- Amanda Parks 601-984-2148
Timeline
Program Health Program Specialist 11
MS Dept of Health
05.2023 - Current
Patient Access Data Integrity Specialist ll
University MS Medical Center
08.2022 - 05.2023
Project Officer II
MS Dept of Health
11.2018 - 08.2022
Laboratory Clerk III
MS Dept of Health
11.2016 - 11.2018
Data Entry Control
MS Dept Of Health
08.2014 - 11.2016
Data Entry Operator Specialist
MS Dept. of Revenue
02.2002 - 05.2013
Office Manager
Apollo Hair Design
01.1996 - 01.2002
Diploma -
Thornridge High School
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