Summary
Work History
Education
Skills
Affiliations
Certification
Timeline
Overview
Generic
Penny E  Carver

Penny E Carver

Boonville,MO

Summary

Hardworking and dependable Certified Medical Coding Specialist with 22 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.

Detail-oriented and enthusiastic with strong communication skills. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent time management and problem-solving skills.

Work History

Certified Medical Coding Specialist

University Of Missouri Health Care PC&R
Columbia, Missouri
09.2018 - Current
  • Review, analyze, coding and charge entry of Evaluation and Management of outpatient and inpatient medical records for Pediatric Intensive Care Unit, Pediatric Pulmonary, and Pediatric Cardiology. Assigning correct cpt codes, diagnosis codes and modifiers as per patient's Electronic Medical Record.
  • Medical coding and billing of diagnostic and treatment procedures contained in patients medical records, such as PFT's, Sleep studies, Brochoscopy's, PICU Sedations, Pediatric Cardiology Echo's, Electrocardiograms, Holter Monitor reports, Stress test, and other procedures as noted in EMR.
  • Assist compliance with audit of medical records to identify any potential errors
  • Investigate and resolve all denied claims and edits
  • Educating providers, residents, staff regarding all medical billing guidelines, problems, errors, policies, and/or updates regarding billing/coding, compliance, diagnosis, documentation, and HIPPA updates. Resourcefully use various coding books, procedure manuals and on-line encoders.
  • Apply official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Process insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement. Process daily edits ensuring timely filing guidelines
  • Verified signatures and checked medical charts for accuracy and completion.
  • Consistently maintain 95% accuracy rate monthly, as well aminimum of 95% quality assurance.
  • Stay up to date on new medical coding cpt's, dx, guidelines and dates. Maintain MULITPLE certifications by taking advantage of CEU webinars, zoom meetings, etc.

Medical Coder II

Atos
Irving, TX
09.2015 - 09.2018
  • Reviewed, coded and audited inpatient and clinic electronic medical records for cpt codes, diagnosis, and correct modifiers for SIU Neonatology and Pediatric Intensive Care Units
  • Charge entry of all assigned billing in Patient Keeper
  • Maintaining daily spreadsheets for all assigned data entry and pending claims to keep track progress
  • Assisted compliance in auditing of medical records
  • Work with supervisors, auditors, and SIU staff to ensure correct coding
  • Met and maintained 95 accuracy and compliance requirements
  • Educating providers, residents, and/ or other students, peers, and staff regarding all billing guidelines, problems, errors, policies, and/or updates regarding billing/coding, compliance, diagnosis, documentation, and HIPPA updates
  • Participate in quarterly revenue meetings, participate in team meetings, as well as department meetings to provide feedback
  • Verified signatures and checked medical charts for accuracy and completion with SIU physicians.

Medical Billing Specialist

Family Medical Center
Columbia, MO
06.2014 - 09.2015
  • Coding and auditing of provider’s office encounters daily for Behavioral Health, Obstetrics and Gynecology, Family and Community Medicine, and other encounters
  • Coding outlying notes for clinic, such as Juvenile Justice System, and other outlying health organizations in other counties, to generate general revenue and reduce risk of any unsigned documentation
  • Educating providers, residents, and/or other students, peers, and staff regarding all billing guidelines, problems, errors, policies, and/or updates regarding billing/coding, compliance, diagnosis, documentation, and HIPPA updates.
  • Identified and resolved patient billing and payment issues.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Filed and updated patient information and medical records.

Certified Reimbursement Assistant

University of Missouri
Columbia, Mo
11.2005 - 09.2013
  • Reviewed, analyzed, coded and billed cpt codes, diagnosis codes and correct modifiers for diagnostic and treatment procedures contained in hospital inpatient medical records for Neonatology Intensive Care Unit, Well Baby Nursery, Pediatrics, General Surgery, GI, Trauma, and other units as assigned
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Implemented new coding procedures that reduced errors and billing time and simplified processes.
  • Assisted compliance with audit of medical records to identify any potential errors
  • Investigate and resolve all denied claims and edits
  • Educating providers, residents, and/ or other students, peers, and staff regarding all billing guidelines, problems, errors, policies, and/or updates regarding billing/coding, compliance, diagnosis, documentation, and HIPPA updates.

Service Coordinator

University of Missouri
Columbia, Mo
05.2000 - 11.2005
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Worked with outlying departments and assisted properly apply insurance remittances.
  • Prevented delays and claim denials by correcting information prior to submission.
  • Followed up on denied and unpaid claims to resolve problems and obtain payments.
  • Delivered timely information to insurance representatives to resolve common and complex issues.
  • Compiled department-specific reports to help senior managers identify trends and improve progress.
  • Trained department employees in proper billing and accounting procedures.
  • Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
  • Examined paper claim forms and other records to determine insurance coverage.
  • Conducted day-to-day administrative tasks to maintain information as assigned by management.

Assistant Office Manager

Chariton Valley Tri-Star Communications
Columbia, MO
04.1998 - 06.2000
  • Managed accurate AR operations by reconciling accounts and correcting discrepancies for bank deposits daily.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Sorted, opened and routed incoming correspondence, direct phone calls and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Created improved filing system to maintain secure client data and contracts.
  • Reconciled past due accounts achieving reduction in outstanding invoices to less than 30 days.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated monthly billing statements based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Trained and regularly mentored associates on effectively billing and collection strategies and customer service techniques.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty. ex Multiple departmental contracts with University of Missouri and Ameren UE
  • Developed implemented, and calculated reporting and auditing tools to improve incentive administration processes, policies and procedures for outlying stores.

Education

Certified Professional Coding -Evaluation And Mana - Evaluation And Management

American Academy of Professional Coding
Boonville, MO
2018

ICD 10 certified - Medical Insurance Coding

American Academy of Professional Coding
Boonville, MO
2014

Certified Professional Coding Hospital - Medical Insurance Coding

American Academy of Professional Coding
Boonville, MO
2007

Certified Professional Coding - Medical Insurance Coding

Academy of Professional Coding
Boonville, MO
2004

Microsoft Word - Computer Software And Media Applications

Boonslick Technical Education Center
Boonville, MO
1999

Microsoft Excel - Computer Software And Media Applications

Boonslick Technical Education Center
Boonville, MO
1999

How to Handle People with Tact and Skill -

Chariton Valley Tri Star
Columbia, MO
1999

Diploma - General Interest

New Franklin High School
New Franklin, MO
05.1992

Skills

  • Programs used GE IDX, Cerner, Power Chart, Microsoft 2010 Word, Excel, Lync, Microsoft 2007 Microsoft Word, Excel, and Lync, Automated Salvage Registrar, Enterprise Claims Systems, along with several different medical insurance websites and auto vendor websites in order to check patient/customer information
  • Self-Motivated
  • Dependable and Responsible
  • Multitasking Abilities
  • Interpersonal Communication
  • Attention to Detail
  • Decision-Making
  • Data Entry
  • MS Office
  • Teamwork and Collaboration
  • Organization and Time Management
  • Excellent Communication

Affiliations

American Academy of Professional Coding

Show Me Chapter of AAPC

Certification

  • CPC - Certified Professional Coder
  • CPC-H - Certified Professional Coder-Hospital
  • CEMC-Certified Professional Coder-Evaluation and Management

Timeline

Certified Medical Coding Specialist

University Of Missouri Health Care PC&R
09.2018 - Current

Medical Coder II

Atos
09.2015 - 09.2018

Medical Billing Specialist

Family Medical Center
06.2014 - 09.2015

Certified Reimbursement Assistant

University of Missouri
11.2005 - 09.2013

Service Coordinator

University of Missouri
05.2000 - 11.2005

Assistant Office Manager

Chariton Valley Tri-Star Communications
04.1998 - 06.2000

Certified Professional Coding -Evaluation And Mana - Evaluation And Management

American Academy of Professional Coding

ICD 10 certified - Medical Insurance Coding

American Academy of Professional Coding

Certified Professional Coding Hospital - Medical Insurance Coding

American Academy of Professional Coding

Certified Professional Coding - Medical Insurance Coding

Academy of Professional Coding

Microsoft Word - Computer Software And Media Applications

Boonslick Technical Education Center

Microsoft Excel - Computer Software And Media Applications

Boonslick Technical Education Center

How to Handle People with Tact and Skill -

Chariton Valley Tri Star

Diploma - General Interest

New Franklin High School

Overview

24
24
years of professional experience
1
1
Certificate
Penny E Carver