Pennye Wade
Oxford,MS
Summary
Dynamic Sales and Inventory Specialist at Clements and Co Consignment, recognized for enhancing inventory accuracy and streamlining processes. Leveraged attention to detail and teamwork to reduce stock audit time significantly. Delivered exceptional customer service while managing returns, fostering vendor relationships, and ensuring efficient operations.
Overview
3
3
years of professional experience
Work History
Sales and Inventory Specialist
Clements and Co Consignment
10.2024 - Current
- Assisted in maintaining accurate inventory records using inventory management software.
- Supported stock organization and labeling to enhance retrieval efficiency.
- Collaborated with team members to conduct regular inventory audits.
- Learned safety protocols and best practices for handling inventory items.
- Assisted in preparing shipments by packaging and labeling products accurately.
- Contributed to maintaining a clean and organized storage environment for optimal safety.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Reduced waste by identifying and addressing issues in stock rotation practices.
- Streamlined inventory management processes, significantly reducing time spent on stock audits.
- Implemented returns processing system that expedited restocking of returned goods and minimized losses.
- Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Conducted research to address shipping errors and packaging mistakes.
Front Desk Agent
Fairfield Inn Marriott
02.2024 - 10.2024
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Coordinated room assignments and maintained accurate reservation records.
- Collaborated with housekeeping staff to ensure timely room availability for guests.
- Trained new front desk staff on operational procedures and customer service standards.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Handled emergency situations with calmness and efficiency, ensuring guest safety.
- Monitored lobby area for cleanliness and comfort, ensuring positive first impression.
- Facilitated welcoming environment, greeting guests upon arrival.
Front Desk
Quality Inn Hotel
07.2022 - 02.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t believe everything you think.
Byron Katie
Timeline
Sales and Inventory Specialist
Clements and Co Consignment
10.2024 - Current
Front Desk Agent
Fairfield Inn Marriott
02.2024 - 10.2024
Front Desk
Quality Inn Hotel
07.2022 - 02.2024
High School Diploma -
Sharkey Issaquena Academy
Education
High School Diploma -
Sharkey Issaquena Academy
Rolling Fork, MS05.1980