Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Websites
Timeline
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Pepper Schenne

Pepper Schenne

IT Quality Assurance Consultant
Hernando,FL

Summary

Dynamic Principal Consultant with a proven track record in strategic planning and quality assurance. Expert in data analysis and client relationship management, driving operational efficiency and implementing impactful process improvements. Adept at fostering collaboration across teams to achieve project goals and enhance performance metrics. Resourceful QA Consultant known for high productivity and efficient task completion. Skilled in software testing methodologies, quality assurance protocols, and defect tracking systems. Excel in time management, problem-solving, and communication, ensuring successful project outcomes through effective collaboration and process improvement.

Overview

32
32
years of professional experience

Work History

Principal Consultant

Infosys Ltd.
Hernando, Florida
07.2011 - 02.2025
  • Communicated between technical teams and management to facilitate project success.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Set and monitored project goals, ensuring timely completion and quality outcomes.
  • Provided support throughout the entire life cycle of a project from inception through completion.
  • Advised clients on resource utilization to improve operational efficiency
  • Implemented quality assurance standards in order to ensure that all deliverables meet customer requirements.
  • Assisted senior management in developing long-term plans and strategies for success.
  • Worked with teams to meet project goals

IT Quality Assurance Program Manager

Nordstrom Inc.
Seattle, WA
04.1998 - 04.2010
  • Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
  • Collaborated with teams across the organization to develop solutions that meet customer requirements.
  • Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
  • Maintained up-to-date knowledge of industry trends and best practices in quality assurance.
  • Facilitated training sessions on topics related to quality assurance principles.
  • Established metrics and benchmarks to evaluate performance of processes against set standards.
  • Documented all changes made throughout the development process.

Corporate Quality Assurance Manager

Wall Data Inc
Kirkland, WA
03.1993 - 04.1998
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Monitored production activities for conformance to established quality requirements.
  • Developed and implemented quality assurance policies and procedures.
  • Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
  • Supported projects from start to finish, ensuring all deliverables met customer needs

Education

High School Diploma -

Emma Willard School
Troy, NY
06-1978

Some College (No Degree) -

Radford University
Radford, VA

Some College (No Degree) -

Rock Valley College
Rockford, IL

Some College (No Degree) -

University of Colorado At Boulder
Boulder, CO

Skills

  • Project management
  • Client relationship management
  • Leadership
  • Team collaboration
  • Problem solving
  • Quality assurance
  • Risk management
  • Strategic planning
  • Process improvement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceWork from home optionPersonal development programs

Timeline

Principal Consultant

Infosys Ltd.
07.2011 - 02.2025

IT Quality Assurance Program Manager

Nordstrom Inc.
04.1998 - 04.2010

Corporate Quality Assurance Manager

Wall Data Inc
03.1993 - 04.1998

High School Diploma -

Emma Willard School

Some College (No Degree) -

Radford University

Some College (No Degree) -

Rock Valley College

Some College (No Degree) -

University of Colorado At Boulder

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Pepper SchenneIT Quality Assurance Consultant