Perla Gomez
Dayton,OH
Summary
Client-driven brow Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities.
Overview
5
5
years of professional experience
Work History
Eyebrow Threader
Miracle Eyebrows
08.2018 - 01.2024
- Enhanced client satisfaction by providing precise and efficient eyebrow threading services.
- Maintained a clean and organized work environment, ensuring optimal working conditions for all staff members.
- Improved customer retention rates by offering personalized consultations to address individual needs and preferences.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
Fulfillment Specialist
Chewy Fulfillment Center
01.2022 - 07.2023
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Maintained a safe and organized warehouse environment, adhering to safety protocols and guidelines.
- Expedited order processing times with the effective use of barcode scanning technology during picking and packing stages.
- Assisted in training new hires on company procedures, promoting consistent performance standards across the department.
Caregiver
Spring Hills Assisted Living
09.2021 - 02.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Online Grocery Associate
Amazon
11.2020 - 10.2021
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Managed customer service inquiries and complaints for customer satisfaction.
Education
High School Diploma -
Gem City Career Prep High School
Dayton, OH06.2020
Skills
- Appointment Scheduling
- Sanitation Practices
- Eyebrow Shaping
- Patient Companionship
- Incident Reporting
- Behavioral Management
- Mobility Assistance
- HIPAA Compliance
- Documentation
- Medical office administration
- Case Management
- Elderly Care
- Problem-Solving
- Strong Ethics
- Client documentation
- Compassionate Care
Languages
Spanish
Full Professional
Timeline
Fulfillment Specialist
Chewy Fulfillment Center
01.2022 - 07.2023
Caregiver
Spring Hills Assisted Living
09.2021 - 02.2023
Online Grocery Associate
Amazon
11.2020 - 10.2021
Eyebrow Threader
Miracle Eyebrows
08.2018 - 01.2024
High School Diploma -
Gem City Career Prep High School
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