Percy Careathers
Technical
Winston-Salem,NC
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
9
9
years of professional experience
Work History
7th Grade Math Teacher
Mineral Spring Middle School
08.2023 - Current
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Boosted student confidence through constructive feedback and individualized attention during one-on-one conferences.
- Served as a mentor for new teachers, providing guidance on curriculum planning and best practices for effective instruction in a 7th-grade math setting.
- Contributed to school-wide initiatives aimed at increasing overall student achievement in mathematics by participating in committees and sharing expertise with fellow educators.
Testing Coordinator
Mineral Spring Middle School
11.2022 - 08.2023
- Oversee and ensure the proper handling and security of testing material and security at all times
- Maintains up-to-date records on all testing material and students, in both a manual and electronic format
- Trains test administrators and proctors on ethical testing, test security, test administration, accommodations, and data reporting procedures
8th Grade Math Teacher
Rowan-Salisbury School System
08.2021 - 06.2022
- Preparing lessons, units and projects to complete learning objectives
- Establishing and communicating clear objectives for lessons, units and projects
- Adapting teaching methods and materials to meet the interests and learning styles of students
Technology Support Technician
Rowan-Salisbury School system
07.2020 - 08.2021
- Assisting employees and students in resolving computer-related issues
- Preparing reference material for users by drafting operation instructions
- Evaluating system potential through assessing compatibility of new programs with existing programs
iTunes Advisor
Apple Inc.
10.2019 - 08.2020
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Improved software quality by conducting thorough code reviews and implementing best practices.
- Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
Technology Technician Teacher
North Hills Elementary School
05.2019 - 09.2019
- Supported smooth project execution by creating detailed documentation on system configurations, procedures, and policies.
- Assisted in the design and implementation of company websites, enhancing online presence and brand visibility.
- Delivered comprehensive training sessions to staff on various technology tools, boosting productivity levels across departments.
Livingstone College, Student Accounts/Administration
Salisbury
08.2015 - 05.2019
- Provided guidance for Trade Campus Ambassador Programs
- Performed hands on experience on all social media platforms
- Assist the head administrator with marking career/ acceptance letters into the college
- Maintain the document and materials classification system by conducting monthly database cleaning
Arbor Acres, Information Systems/Technical Support Internship
Winston-Salem
05.2018 - 08.2018
- Provided technical support for residents network and personal computing user communities
- Provided exceptional customer support at desk side and via phone and seek resolutions to technical problems
- Communicated and facilitated weekly status reports and staff meetings to senior level management to ensure
Education
Bachelor of Science - Computer Informational Systems
Livingstone College
Salisbury, NC 05.2001 -
Skills
Microsoft Office (Word, Excel, PowerPoint, & Access)
Word Perfect
Internet applications (HTML & FrontPage)
Microsoft Outlook
Java
Internet Explore
A Certfication
TCP/IP
Network Interface
Transport
System Troubleshooting
Technical Troubleshooting
Software Updates
Computer Security
Project Management
Leadership And Activities
Gamma Delta Chapter, Kappa Alpha Psi Fraternity, Inc., Correspond with board members to ensure prompt and accurate reports are distributed to chapter members., Manage formal records of the organization's processes and decisions
Timeline
7th Grade Math Teacher
Mineral Spring Middle School
08.2023 - Current
Testing Coordinator
Mineral Spring Middle School
11.2022 - 08.2023
8th Grade Math Teacher
Rowan-Salisbury School System
08.2021 - 06.2022
Technology Support Technician
Rowan-Salisbury School system
07.2020 - 08.2021
iTunes Advisor
Apple Inc.
10.2019 - 08.2020
Technology Technician Teacher
North Hills Elementary School
05.2019 - 09.2019
Arbor Acres, Information Systems/Technical Support Internship
Winston-Salem
05.2018 - 08.2018
Livingstone College, Student Accounts/Administration
Salisbury
08.2015 - 05.2019
Bachelor of Science - Computer Informational Systems
Livingstone College
05.2001 -