Summary
Overview
Work History
Education
Skills
Leadership And Activities
Timeline
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Percy Careathers

Technical
Winston-Salem,NC

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

9
9
years of professional experience

Work History

7th Grade Math Teacher

Mineral Spring Middle School
08.2023 - Current
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Boosted student confidence through constructive feedback and individualized attention during one-on-one conferences.
  • Served as a mentor for new teachers, providing guidance on curriculum planning and best practices for effective instruction in a 7th-grade math setting.
  • Contributed to school-wide initiatives aimed at increasing overall student achievement in mathematics by participating in committees and sharing expertise with fellow educators.

Testing Coordinator

Mineral Spring Middle School
11.2022 - 08.2023
  • Oversee and ensure the proper handling and security of testing material and security at all times
  • Maintains up-to-date records on all testing material and students, in both a manual and electronic format
  • Trains test administrators and proctors on ethical testing, test security, test administration, accommodations, and data reporting procedures

8th Grade Math Teacher

Rowan-Salisbury School System
08.2021 - 06.2022
  • Preparing lessons, units and projects to complete learning objectives
  • Establishing and communicating clear objectives for lessons, units and projects
  • Adapting teaching methods and materials to meet the interests and learning styles of students

Technology Support Technician

Rowan-Salisbury School system
07.2020 - 08.2021
  • Assisting employees and students in resolving computer-related issues
  • Preparing reference material for users by drafting operation instructions
  • Evaluating system potential through assessing compatibility of new programs with existing programs

iTunes Advisor

Apple Inc.
10.2019 - 08.2020
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Improved software quality by conducting thorough code reviews and implementing best practices.
  • Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.

Technology Technician Teacher

North Hills Elementary School
05.2019 - 09.2019
  • Supported smooth project execution by creating detailed documentation on system configurations, procedures, and policies.
  • Assisted in the design and implementation of company websites, enhancing online presence and brand visibility.
  • Delivered comprehensive training sessions to staff on various technology tools, boosting productivity levels across departments.

Livingstone College, Student Accounts/Administration

Salisbury
08.2015 - 05.2019
  • Provided guidance for Trade Campus Ambassador Programs
  • Performed hands on experience on all social media platforms
  • Assist the head administrator with marking career/ acceptance letters into the college
  • Maintain the document and materials classification system by conducting monthly database cleaning

Arbor Acres, Information Systems/Technical Support Internship

Winston-Salem
05.2018 - 08.2018
  • Provided technical support for residents network and personal computing user communities
  • Provided exceptional customer support at desk side and via phone and seek resolutions to technical problems
  • Communicated and facilitated weekly status reports and staff meetings to senior level management to ensure

Education

Bachelor of Science - Computer Informational Systems

Livingstone College
Salisbury, NC
05.2001 -

Skills

Microsoft Office (Word, Excel, PowerPoint, & Access)

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Leadership And Activities

Gamma Delta Chapter, Kappa Alpha Psi Fraternity, Inc., Correspond with board members to ensure prompt and accurate reports are distributed to chapter members., Manage formal records of the organization's processes and decisions

Timeline

7th Grade Math Teacher

Mineral Spring Middle School
08.2023 - Current

Testing Coordinator

Mineral Spring Middle School
11.2022 - 08.2023

8th Grade Math Teacher

Rowan-Salisbury School System
08.2021 - 06.2022

Technology Support Technician

Rowan-Salisbury School system
07.2020 - 08.2021

iTunes Advisor

Apple Inc.
10.2019 - 08.2020

Technology Technician Teacher

North Hills Elementary School
05.2019 - 09.2019

Arbor Acres, Information Systems/Technical Support Internship

Winston-Salem
05.2018 - 08.2018

Livingstone College, Student Accounts/Administration

Salisbury
08.2015 - 05.2019

Bachelor of Science - Computer Informational Systems

Livingstone College
05.2001 -
Percy CareathersTechnical